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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Rob A.
6 Oct 2026
Verified reviewGreat dealership, great staff
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C. A.
6 Oct 2026
Verified reviewWe were very happy going through all the options available to us and Vanessa was great at guiding us through the process and the techanical differences as it was our first EV and automatic car have'n driven manual for more than 40 years
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Simon marriott A.
6 Oct 2026
Verified reviewI'd recommend Vertu Hyundai Edinburgh West to a friend because the car comes in great condition and everyone is helpful and friendly with any questions I asked. 10/10 for Kevin. He was very helpful. Thanks.
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Stephen tait A.
6 Oct 2026
Verified reviewMy experience at Vertu Ford Birmingham CV was memorable because I was kept updated throughout the whole process.
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M. A.
6 Oct 2026
Verified reviewI'd endorse Vertu Toyota Leicester because the team were very helpful in assisting me to make the right purchase for me. The information I was give was very helpful and I was dealt with with professionally.
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Lesley A.
4 Oct 2026
Verified reviewWas very satisfied with how I was dealt with by staff and how much they did to help me buy my car
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Dora mazgaj A.
4 Oct 2026
Verified reviewVertu Nissan Ilkeston were fantastic because of the outstanding customer service from Danielle and Lewis! Both were extremely professional, friendly, knowledgeable, and helpful throughout the entire process. They made buying a car a smooth and stress-free experience, answering every question with great patience. On top of that, the car itself is absolutely fantastic and runs like a dream. The whole team provided top-tier service from start to finish. I highly recommend Vertu Nissan Ilkeston to anyone looking for a seamless experience!
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John A.
4 Oct 2026
Verified reviewThe experience at Vertu Hyundai Peterlee was great because I am familiar with the dealership and have always found them to be friendly and helpful. They continue to offera professional high quality service and customer experience
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Hannah A.
4 Oct 2026
Verified reviewVery easy to use, found the car we liked, and the dealership were super quick at sorting out the purchase for us and getting the car delivered to our home.
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Keith A.
3 Oct 2026
Verified reviewGreat showroom, excellent sales staff. The Honda car met all my needs. Good follow up and all paperwork was completed.
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Kieron A.
3 Oct 2026
Verified revieweasy site to navigate, great delivery service. and fantastic sales staff. vey well presented car.
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Ian A.
3 Oct 2026
Verified reviewTop class , no need to say anything else.
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Joanne A.
3 Oct 2026
Verified reviewExcellent staff friendly. Very thorough
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James A.
3 Oct 2026
Verified reviewVery Good and easy to use
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B. A.
3 Oct 2026
Verified reviewI look on gumtree for a car, & found the car i was looking for, I contacted vertu renault of Nottingham, they were happy to give me two dest drives, happy with both, only picked one, salesman was very good, he went through everything with us, very patient, cheerfull, Adrian did a great job. I'd have him to sell car to anyone. He offered us great offers that came with the car. Turned out a brilliant day at venture renault. Thank you all so much keep all customers happy.
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Graham A.
3 Oct 2026
Verified reviewThe Customer experience was very good. Staff are helpful and knowledgeable. Got the car I was looking for, so very happy.
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Peter A.
3 Oct 2026
Verified reviewNumber 1 for me pleasure been a customer of them
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Clive griffiths A.
3 Oct 2026
Verified reviewMy experience with Vertu is that they are trustworthy, professional and care about their customers.
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Joshua A.
3 Oct 2026
Verified reviewA fantastic experience buying my Peugeot 5008! Zeeshan made the whole process incredibly easy and stress-free, and I couldn’t be happier with my purchase. His friendly, helpful approach made it a pleasure from start to finish. Thank you, Zeeshan, for the excellent service. Highly recommended!
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Peter A.
3 Oct 2026
Verified reviewVertu Renault Bradford were fantastic because we received great service from the beginning to purchase.
Reviews displayed in chronological order
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