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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Alan A.
10 Oct 2026
Verified reviewThe customer service was good, the staff were helpful and friendly.
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Mark A.
10 Oct 2026
Verified reviewAfter some bad experience with other car dealers it was a pleasure to get my car from here
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Richard oakes A.
10 Oct 2026
Verified reviewBought a Renault Clio from vertu the whole experience was stress free thanks to Scott and Harvey everything was explained to me and the handover was brilliant Scott was very patient with me explaining everything in detail has since been in touch telling me to be in touch with him if any problems excellent service from all at vertu
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Mrs bhaskar A.
10 Oct 2026
Verified reviewExcellent service.I'd definitely recommend Vertu Toyota Chesterfield to friends and family because staff are friendly and proffesional ,special thank to James Ross .All the process went smoothly.
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Ian A.
10 Oct 2026
Verified reviewFirst class service & love the car
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Nicky piercy A.
10 Oct 2026
Verified reviewnothing to comment
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Martin A.
9 Oct 2026
Verified reviewEveryone was friendly, attentive and helpful. There was a good choice of vehicles so I was able to find one that met my requirements, and the follow up post sale was excellent.
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Lesley katz A.
9 Oct 2026
Verified reviewI was happy with the service at Vertu Toyota Hamilton because despite a very shaky start (car delivery was delayed several times, then when it was delivered it hadn't been valeted and had a few little repairs needing done) Katie at Vertu Hamilton got it all fixed for me in the end with no further hassle. She was a great help and answered every email and phone call, so I would definitely use Vertu again for this reason.
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Eric finlay A.
8 Oct 2026
Verified reviewNo problem all good
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Mike A.
8 Oct 2026
Verified reviewGreat service. Very friendly and prompt when dealing with enquiries and the purchase of a car.
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Tom A.
8 Oct 2026
Verified reviewVertu Ford Bromley were great because they had great customer service and understanding of my needs
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Michael A.
8 Oct 2026
Verified reviewAll was undertaken quickly and efficiently.
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Stanly philip A.
8 Oct 2026
Verified reviewGood staff and dealings. Within 1hr complete full paper works
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P. A.
7 Oct 2026
Verified reviewGenerally buying a second-hand car was good experience, after a few issues had been dealt with.
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Daniel A.
7 Oct 2026
Verified reviewGreat service from the sales team
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Wayne A.
7 Oct 2026
Verified reviewThe staff at Vertu Renault Exeter were good because they were all professional and friendly. Tilly was brilliant from start to finish during the buying process and explained everything properly so I knew I what I was getting. I feel that I purchased a car that had been cared for and is protected for the whole time I own it. The dealership is organised and professionally run with staff that clearly care about what they are doing. I would definitely use Vertu Exeter in the future for my next car purchase even though it's not my local Renault dealership I would rather travel there and know I'm getting the best service.
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Christopher womersley A.
7 Oct 2026
Verified reviewvery good great service
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Lawson A.
7 Oct 2026
Verified reviewHad a good experience sales were good not pushy was looked after from the time we stepped into showroom till we left
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Alan A.
7 Oct 2026
Verified reviewI'd definitely recommend Vertu Honda Bikes Stockton because great knowledge and very helpful staff
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Damien A.
6 Oct 2026
Verified reviewI was happy with the service at Vertu Peugeot Exeter Very professional but also easy to talk to, Molly was very helpful & a great asset to the team
Reviews displayed in chronological order
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