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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
19 Jul 2024
Verified reviewExcellent service - fast response to query before purchase, items arrived quickly. Really great company
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A. A.
18 Jul 2024
Verified reviewUsing their equipment already, no problems all good, fast service
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A. A.
18 Jul 2024
Verified reviewExcellent
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A. A.
17 Jul 2024
Verified reviewExcellent transaction. Prompt delivery. No issues. Would recommend
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A. A.
17 Jul 2024
Verified reviewThis item was out of stock when I sought to purchase earlier in the year. However, Stuart from Customer Services was really excellent in keeping in touch on progress to get fresh stock supplies in. He was spot on with eventual stock delivery & I was able to immediately order. And items received immediately after. Just really excellent customer service, with good pricing of product. Thank you all.
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A. A.
16 Jul 2024
Verified reviewUnfortunately, I am not satisfied with the purchase. Everything is overly complicated and works very slowly. Status messages often arrive after twelve hours, as well as the activation or deactivation of the security system. This led to the security being turned off after an SMS was sent to deactivate it, but before the deactivation was confirmed, I turned off the alarm with the remote. Later, I activated the alarm with the remote. A few hours later, the alarm was deactivated by the received SMS. Connecting additional modules is just a headache! I am looking for another alarm system and will throw this one in the bin.
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A. A.
16 Jul 2024
Verified reviewVery prompt service. My order was dispatched immediately and arrived the following day.
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A. A.
10 Jul 2024
Verified reviewAlways good service from ultra secure
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A. A.
10 Jul 2024
Verified reviewBob on
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A. A.
7 Jul 2024
Verified reviewVery helpful staff who advised me on suitability and processed a refund promptly.
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A. A.
5 Jul 2024
Verified reviewWhat a very good product andso easy to set up it is very good to haveainternal siren in the house as wellso we know if any thing happens very well done
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A. A.
4 Jul 2024
Verified reviewVery good quality equipment, very reasonably priced. and very quick delivery. Everything you need from a professional company. Would definitely recommend 👌
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A. A.
3 Jul 2024
Verified reviewItem as described.
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A. A.
1 Jul 2024
Verified reviewthe order came on time and the product was as advertised very pleased and will use company again
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A. A.
29 Jun 2024
Verified reviewExcellent product and extremely quick delivery 👍
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A. A.
26 Jun 2024
Verified reviewExcellent service
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A. A.
26 Jun 2024
Verified reviewDelivery was promptly done and I was very pleased with my purchase all set up and quick and easy to install excellent .
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A. A.
23 Jun 2024
Verified reviewPerfect thank you
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A. A.
20 Jun 2024
Verified reviewExcellent service
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A. A.
20 Jun 2024
Verified reviewVery good quality would recommend
Reviews displayed in chronological order
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