Reviews for Uk.cornilleau.com

Total: 1 471 reviews since 20/08/2019

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 176 reviews from the last 12 months

  • 85%
  • 8%
  • 3%
  • 2%
  • 2%

icon sparkle Review Summary

uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 85%
  • 8%
  • 3%
  • 2%
  • 2%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • Andrew S.

    28 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    iconic design and the quality of the table and folding mechanism meets the high expectations. The only negative I have is the wheels. They seem weak for the weight of the overall product and I had to replace one set of wheels within only a few months.

    Reply from Uk.cornilleau.com

    Hello, Thank you for sharing your feedback! We’re delighted to hear that you appreciate the iconic design and quality of our tables. We understand your concern regarding the wheels, and we apologize for the inconvenience this has caused. If you reach out to our aftersales team via the UK website they will be able to assist you with the issue. Kind regards, The Cornilleau Team

    Reply from Andrew S.

    I've already done this and purchased the spare parts to fix the problem. I do think the customer shouldn't be paying for spare parts for what does appear to be a design flaw. But that's just my perspective.

    Show exchanges Hide exchanges
  • Renata B.

    28 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    reliable company, I recommend it

    Reply from Uk.cornilleau.com

    Hello, thank you so much for your kind words! We’re thrilled to hear that you find us reliable and appreciate your recommendation. Your support means a lot to us, and we’re committed to maintaining the high standards you've come to expect. Thank you for being a part of the Cornilleau community! Best regards.

  • Delyth E.

    28 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Good quality product and put together by 2 adults within expected time frame (abt 90 mins). Lost 1star as cardboard packaging arrived damaged (delivery men could have been more conscientious and helpful) and no manual/instructions enclosed (found You Tube video). Thought some struts and screws were missing only to be told by Customer Services that they haven’t been included since 2023 (no longer considered necessary) but instructions/video still waiting to be updated!! Customer service staff helpful and efficient however. Grandson very happy which is the main thing.

    Reply from Uk.cornilleau.com

    Hello, Thank you for taking the time to share your experience with us! We're glad to hear that your product met your quality expectations and that your grandson is happy with it. We sincerely apologize for the inconvenience caused by the damaged packaging and the lack of enclosed instructions. Your feedback is invaluable, and we are actively working to improve our processes. We appreciate your understanding and are thrilled our customer service team could assist you effectively. Best regards, The Cornilleau UK Team

  • David L.

    28 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Excellent service, changed colour last minute.very accommodating . Glad I opted for the assembly, definitely worth the extra.

    Reply from Uk.cornilleau.com

    Hello, Thank you for your feedback. We’re happy to hear you enjoyed our service, especially with the last-minute colour change. It’s great to know that opting for assembly added value to your experience. Kind regards, The Cornilleau UK Team

  • Imran M.

    28 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Exceptional quality products with brilliant service. Been a customer while living in France and was happy to find them having a UK website now that we are back in UK.

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you appreciate our exceptional quality products and the service we provide. It’s great to know that we could continue supporting you as you settled back in the UK. Your satisfaction means the world to us! Best regards, The Cornilleau Team

  • Stephen L.

    18 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Everything worked well and the site, delivery details and instructions for assembling the table were good. The table is excellent. However, it was difficult to find a comparison of the instinct table with other Cornilleau models.

    Reply from Uk.cornilleau.com

    Hello, Thank you for your review! We’re delighted to hear that you found the assembly instructions helpful and are enjoying your new table. If you still require it we do offer a comparison document for all the tables including the Instinct, this can be found under "Documentation and Technical Features" on each Tables product page. Kind regards, The Cornilleau UK Team

  • M. L.

    17 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Very pleased with the table tennis table. From the time of ordering it was delivered in a matter of days - well packaged and sooner than expected

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for taking the time to write your wonderful review! We're delighted to hear that you're pleased with your table tennis table and that it arrived well packaged and sooner than expected. We truly appreciate your support and look forward to serving you again in the future. Best regards, The Cornilleau UK Team

  • Philip U.

    16 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Exact product i needed

  • A. S.

    16 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Product is great and good quality. Delivery and assembly service not good at all. See further comments below.

    Reply from Uk.cornilleau.com

    Hello, Thank you for your feedback! We're delighted to hear that you find our product great and of good quality. However, we're truly sorry to hear about your experience with the delivery and assembly service. Your comments are invaluable to us as we strive to improve and we will be taking up this issue with the delivery company to ensure this doesn't happen again in the future. We appreciate your support and hope for a better experience in the future. Best regards, The Cornilleau Team

  • P. P.

    16 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    fast delivery-quality item-easy transaction- will use again and highly recommended

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your fantastic feedback! We’re so happy to hear that you experienced fast delivery and found our item to be of high quality. Kind regards, The Cornilleau Team

  • Colin B.

    16 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Very helpful and speedy service

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your kind words about our service. We’re happy to hear that you have had a good experience with the team. Kind regards Cornilleau UK

  • Ann A.

    16 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Great customer service, the ordering process was straightforward and the delivery was faster than I expected.

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your wonderful feedback! We're so happy to hear that you found our customer service to be great and that the ordering and delivery process exceeded your expectations. Your satisfaction is our priority, and it's always encouraging to know we're on the right track. Best regards, The Cornilleau Team

  • R. C.

    8 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Great advice from customer services to ensure that I got the correct spare parts. Used the normal post office delivery which was excellent

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to provide you with the right advice for your spare parts, and that you had a positive experience with our delivery service. Kind regards, The Cornilleau UK Team

  • M. G.

    8 May 2025

    Verified review
    • Collected and verified by Verified Reviews

  • G. S.

    8 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Easy to find parts. Very quick delivery.

    Reply from Uk.cornilleau.com

    Hello Thank you for sharing your experience, we're happy to hear that the website was easy to navigate and you received your part quickly. If you need any assistance in the future please let us know. Kind regards Cornilleau UK

  • O. S.

    7 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Good service and found all the parts I needed

    Reply from Uk.cornilleau.com

    Hello, Thank you for taking the time to share your positive experience with us! Kind regards, The Cornilleau UK Team

  • P. R.

    5 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    A very nice lady helped me find the correct parts which were dispatched quickly.

    Reply from Uk.cornilleau.com

    Hello! Thank you so much for your kind words and positive feedback. We're thrilled to hear that our team was able to assist you in finding the correct parts quickly.

  • S. P.

    1 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Quick deliver, perfect part. Good price

    Reply from Uk.cornilleau.com

    Hello Thank you for your lovely review. We're please to hear you've received your order quickly and were happy with the purchase. Kind regards Cornilleau UK team

  • A. D.

    1 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    Instinct ping pong table is pretty good. Delivery was pretty slow, I think 23 days.

    Reply from Uk.cornilleau.com

    Hello, Thank you for your review. The delivery company cover the country across a 2-3 week period, I can see this delivery date had to be re-booked in meaning after the initial date was changed you would go back into that 2-3 delivery cycle again which would explain the delay. We will speak with the delivery company about this to improve the service for future customers and make sure they're aware of what happens when rebooking delivery dates. Kind regards Cornilleau UK

  • E. R.

    1 May 2025

    Verified review
    • Collected and verified by Verified Reviews

    I have a very old table tennis table and was impressed that not only were the parts I needed available but also that I received a response and was able to place an order all within 24 hours

    Reply from Uk.cornilleau.com

    Hello, We’re thrilled to hear that you were able to find the parts you needed so quickly and that our team's response met your expectations. All parts for our tables will be available for a minimum of 20 years so you should always be able to find what you need. Your satisfaction is our priority, and we appreciate your support as a valued customer. Kind regards, The Cornilleau UK Team

Reviews displayed in chronological order

About Uk.cornilleau.com

Core Leisure Limited

Shop powered by PrestaShop

icon contact Contact

Unit 4 Lloyds Court Manor Royal, Crawley RH10 9QU United Kingdom

uk.cornilleau.com/ Sports
icon contact Go to website

Our commitments

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features, the possibility to contact the reviewer, and the reasons for refusal, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one.
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter