Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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Peter bass A.
29 Mar 2026
Verified reviewThe order arrived in time and the cost was reasonable
Reply from Trekkinn.com
Hello, Thank you for your feedback! We’re delighted to hear that your order arrived on time and that you found the cost reasonable. If you have any further insights or suggestions, we would love to hear from you. Best wishes. trekkinn team
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Lee marsh A.
29 Mar 2026
Verified reviewbrillant walking boots and brillant service on time
Reply from Trekkinn.com
Hello, Thank you for your fantastic review! We’re thrilled to hear that you’re happy with your walking boots and that our service met your expectations. Your support means a lot to us, and we look forward to serving you again in the future! Best wishes. trekkinn team
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Jennifer G.
26 Mar 2026
Verified reviewI purchased climbing shoes on the UK website, which does not list the EU sizing. So I went with the conversion guide on their website, ordered the correct size (7.5), but they sent me a different size of shoes (UK 7). This turned into a 3 month back and forth. They refused to engage with the evidence I sent them, I would only get automated responses which told me I needed to spend £12 to return the [wrong] product they sent me! A month after my tracking showed it had arrived into their warehouse, they still haven't issued a refund. Even though the law says a refund should be issued within 14 days of receipt. They also censored a review of the product (probably because I gave them 1 star), and wouldn't answer any of my questions. The only reason they get 2 stars here is that the product I got looked like the real deal. So I guess that means the website itself isn't a scam, but I found the practices very shady. If your experience is anything like mine, they might send you the wrong size - and they will force you to pay for their mistakes!
Reply from Trekkinn.com
Hello, Thank you for sharing your feedback with us. We're truly sorry to hear about the issues you experienced with your order and our customer service. We value your insights and are committed to improving our processes. Please reach out to us directly so we can assist you further and resolve this matter. Thank you for bringing this to our attention. trekkinn team
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Paul B.
17 Mar 2026
Verified reviewVery, very good service, I will be recommending trekkINN to my colleagues and friends. One of the outstanding things about my transaction is the regularity and quality of the communications on the progress of the order right throughout the whole process - from acknowledgement and through every single touchpoint on the delivery. Great stuff. Very pleased.
Reply from Trekkinn.com
Hello, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you appreciated our communication throughout your order process. Your support and recommendations mean a lot to us. Best regards. trekkinn team
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Alyssa R.
17 Mar 2026
Verified reviewGreat products, fast delivery! Thank you!
Reply from Trekkinn.com
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you love our products and received your order promptly. Your satisfaction is our top priority, and we look forward to serving you again soon. Best regards, trekkinn team
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Ph S.
17 Mar 2026
Verified reviewI lobe it
Reply from Trekkinn.com
Hello, Thank you so much for your lovely feedback! We're thrilled to hear that you love our brand. Your support means a lot to us and motivates us to keep providing the best service possible. If you ever have any questions or need assistance, feel free to reach out. Best wishes! trekkinn team
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Jan V.
17 Mar 2026
Verified reviewBecause the flash drive I bought did not work properly, I got my money back immediately and did not have to return the flash drive.
Reply from Trekkinn.com
Hello, Thank you for sharing your experience with us. We’re glad to hear that your refund process went smoothly, although we apologise for any inconvenience caused by the flash drive not functioning properly. Your feedback is valuable, and we appreciate your understanding. If you have any further concerns or questions, please don’t hesitate to reach out. Best regards. trekkinn team
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Ian H.
17 Mar 2026
Verified reviewI ordered some boots and they were delivered on the date promised at a good price. I will not hesitate to use the company again.
Reply from Trekkinn.com
Hello, Thank you for your wonderful review! We're delighted to hear that your boots arrived on time and that you found our prices favourable. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. trekkinn team
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Martin sirzuk A.
17 Mar 2026
Verified reviewPrice wise very good, delivery good but communication not quite so good
Reply from Trekkinn.com
Hello, Thank you for your feedback. We're glad to hear you found our prices and delivery satisfactory. We also appreciate your comments on our communication, and we'll work on improving this aspect. If you have any further thoughts or suggestions, please feel free to reach out. Best regards. trekkinn team
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Graeme K.
17 Mar 2026
Verified reviewProduct was very competitively priced and arrived promptly (and as advertised).
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Dorota K.
17 Mar 2026
Verified reviewButy piękne i bardzo wygodne. Czas oczekiwania na przesyłke trocję wydłużony
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your thoughts! We’re delighted to hear that you find our shoes beautiful and comfortable. We appreciate your understanding regarding the extended shipping time and will continue to strive for improvements. Wishing you great adventures ahead! trekkinn team
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Tonny O.
14 Mar 2026
Verified reviewThe delivery was perfect
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your feedback! We're delighted to hear that you had a perfect delivery experience. If there’s anything more we can do to enhance your next visit, please don’t hesitate to reach out. Best regards. trekkinn team
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Timour O.
28 Feb 2026
Verified reviewExcellent
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our brand. Your support means a lot to us, and we look forward to serving you again in the future. Best wishes! trekkinn team
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Tristan cornell A.
27 Feb 2026
Verified reviewSimple ordering process, and kit arrived promptly and exactly as described, and promptly
Reply from Trekkinn.com
Hello, Thank you for your fantastic feedback! We're delighted to hear that you found our ordering process simple and that your kit arrived promptly as described. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes! trekkinn team
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Chris M.
26 Feb 2026
Verified reviewNothing wrong.
Reply from Trekkinn.com
Hello, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us. If you have any thoughts or further feedback to share, please don't hesitate to reach out. Best regards. trekkinn team
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Janusz G.
23 Feb 2026
Verified reviewAll OK. Good service.
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Best regards. trekkinn team
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Carl R.
23 Feb 2026
Verified reviewVery happy with my Merrell hiking shoes. Comfortable on the feet and on the eye.
Reply from Trekkinn.com
Hello! Thank you so much for taking the time to share your positive experience with your Merrell hiking shoes. We're delighted to hear that they're both comfortable and visually appealing for you. Your feedback means a lot to us, and we hope you continue to enjoy your adventures in style! Best wishes. trekkinn team
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Sarah stacey A.
21 Feb 2026
Verified reviewFantastic troll kids coat at a great price. Super fast delivery I would recommend Trekkinn
Reply from Trekkinn.com
Hello, Thank you for your wonderful review! We’re delighted to hear that you’re happy with the troll kids coat and the fast delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards. trekkinn team
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Julie thompson A.
20 Feb 2026
Verified reviewI have just purchased a pair of columbia peakfreak 11 hiking shoes. The service from Trekkinn have been great. Communication throughout was good. I knew I was going to have to wait a little longer for these as they were coming from abroad. I ordered a half size up so as to wear thicker socks. They are as described. Very comfortable and with the UK weather at the moment I have been able to test the waterproofing and yes they are waterproof. Thanks Trekkinn. Will definitely buy again
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you are enjoying your Columbia Peakfreak hiking shoes and that our service met your expectations. It’s great to know the waterproofing is holding up in the UK weather! We look forward to assisting you with your future purchases. Best regards. trekkinn team
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Kerstin G.
20 Feb 2026
Verified reviewPrima. Snelle levering.
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with our quick delivery service. Your satisfaction is our top priority, and we appreciate your support. Best regards, Trekkinn Team trekkinn team
Reviews displayed in chronological order