Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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Biggi fogt P.
27 May 2026
Verified reviewHelt perfekt lige som jeg forventede
Reply from Trekkinn.com
Hello, Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience was exactly what you expected. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. trekkinn team
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Justyna S.
27 May 2026
Verified reviewHhuu
Reply from Trekkinn.com
Hello, Thank you for taking the time to leave your review! We truly appreciate your positive feedback and are thrilled to hear that you're satisfied with your experience. If you have any further thoughts or questions, we’d love to hear from you. Best regards, trekkinn team
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John W.
27 May 2026
Verified reviewFast efficient service would definately use again
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you experienced fast and efficient service, and we appreciate your intention to use us again. Our team is dedicated to providing a great shopping experience, and your support means a lot to us. Best regards. trekkinn team
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Barry N.
27 May 2026
Verified reviewGood service, and comes, will use again
Reply from Trekkinn.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service. We look forward to welcoming you back for your next adventure. Best wishes! trekkinn team
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Marilyn W.
27 May 2026
Verified reviewFirst class service, fast delivery and competitive prices.
Reply from Trekkinn.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you experienced first-class service and swift delivery at competitive prices. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards. trekkinn team
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Phillip H.
15 May 2026
Verified reviewThe product is great but your delivery dates and times were unfortunately not achieved. Very disappointed as they arrived 3 days after the initial date given. Missed the birthday for which they were s ppresent.
Reply from Trekkinn.com
Hello, Thank you for sharing your experience with us. We understand how disappointing it can be to receive your order later than expected, especially for a special occasion like a birthday. Please note though that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery. Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Your feedback is invaluable, and we will use it to improve our delivery processes in the future. If there's anything further we can assist you with, please let us know. Best regards. trekkinn team
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Sue M.
15 May 2026
Verified reviewEasy to order. Delivery on time. Very pleased with sandals as always.
Reply from Trekkinn.com
Hello, Thank you for sharing your experience with us! We’re thrilled to hear that your order process was smooth and that you are pleased with your sandals. Your satisfaction is our priority, and we appreciate your trust in us. Best wishes. trekkinn team
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Mariusz S.
15 May 2026
Verified reviewSuper
Reply from Trekkinn.com
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our products. Your support means a lot to us, and we look forward to serving you again in the future. Best regards. trekkinn team
Reply from Mariusz S.
dzięki na pewno tu wrócę pozdrawiam
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György O.
15 May 2026
Verified reviewFast!
Reply from Trekkinn.com
Hello, Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast. Your satisfaction is our priority, and we appreciate your support. If you have any further comments or questions, please don't hesitate to reach out. Warm regards. trekkinn team
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Eandil M.
15 May 2026
Verified reviewEfficient process. Good communication and timely delivery
Reply from Trekkinn.com
Hello, Thank you for your positive feedback! We’re thrilled to hear that you experienced an efficient process and timely delivery. Your satisfaction is our top priority, and we appreciate your support! Best regards. trekkinn team
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Anthony P.
27 Apr 2026
Verified reviewMy order was processed eficiently and timely. I was informed of dispatch and expected delivery date. The package arrrived with the courier on the day stated. Very stress free from start to finish. Thank you!
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that your order was processed smoothly and arrived on time. Providing a stress-free experience is our priority, and your kind words motivate us to continue delivering excellent service. Best regards. trekkinn team
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Jill E.
27 Apr 2026
Verified reviewShoes were a good price, and delivery was prompt.
Reply from Trekkinn.com
Hello, Thank you for your fantastic feedback! We're thrilled to hear that you found our shoes to be a good price and that your delivery was prompt. Your satisfaction is important to us, and we appreciate your support. Best regards. trekkinn team
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Paolo L.
26 Apr 2026
Verified reviewQuite long delivery time but price and product quality are OK.
Reply from Trekkinn.com
Hello, Thank you for sharing your feedback with us. We're glad to hear that you are satisfied with the price and product quality, though we apologise for the longer delivery time. Your comments are valuable to us, and we appreciate your understanding. If you have any further questions or concerns, please feel free to reach out. Best wishes. trekkinn team
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Dominic W.
26 Apr 2026
Verified reviewGood products, prices and service. Thank you.
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you are satisfied with our products, prices, and service. Your support means a lot to us, and we look forward to serving you again in the future. Best regards. trekkinn team
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Hermann H.
24 Apr 2026
Verified reviewI did use the android app in Android 15 to order. Instructions on entering ZIP-code are not clear. Using my own home address ZIP-code haltes the process. Only being creative and searching for the ZIP-code of my pick-up point and entering this instead helped me to make progress. Next obstacle was payment using IDEAL/WERO. Using 2 different bank accounts from 2 different banks (with sufficient funds on it) just halted in the step entering the payment portal. Eventually I used PayPall and succeeded. All these glitches forced me to repeat the ordering proces from step one! I reported all the above in the play store revieuw and got a response asking me to report this bug. I screenshotted this and send it to the mentioned mail. I got a response, clearly they did not read my mail and I just got standard response my order was on the way (which I already knew). Sending a new mail I just wanted to report some bugs in their system again lead to a response explaining my order was on the way. So I left it there. The box (with shoes) arrived. Clearly the box had been opened before because of something torn. Shoes were okay though. Being fed up with Trekkinn I decided not to ask about this torn box. This is not my first 'bad experience' with ****inn (they have more names). Each time both the ordering and payment process as well as customer care are very troublesome compared to other commercial online platforms. Trust pilot forces me to award one star at least, otherwise I would award ZERO stars
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your feedback. We're truly sorry to hear about the challenges you faced while using our app and the issues with your order. Since complaints had already been received about the new version of the application, this issue has been reported to the developers, who have fixed it. As a preventative measure, the function that saves the user's session cookie has been disabled. Please also make sure you configure the correct country so that the zip code is recognized and the corresponding payment method is available. Your experience is important to us, and we appreciate you bringing this to our attention. We will review your further concerns to improve our processes. If there's anything else you’d like to discuss, please don’t hesitate to reach out. Best regards. trekkinn team
Reply from Hermann H.
Well, first of all I did approach your customer care being asked your employee after leaving a 'love value' review at 'google play'. I did literally copy and paste both my original post and response from trek inn as a screenshot to your customer care as a favor, being asked to do so by your employee. And no there is nothing wrong in my configuration regarding the correct country. So what bothered and bothers me is: - an app that does function far below expectations in 2 area's. Choosing ZIP code and transfer from the app to IDEAL/Wero portal. This has nothing to do with 'my cookies' and even if it had to do something with 'my cookies' your app should show a message to me in such an occasion something is wrong with my cookies. Another matter is this. I took time (same as I do now to you) to explain to you about my experiences. When I was asked by one of your colleges to send a message about the bugs in your app I took time for you as well. I did not get an adequate response from your custumercare! Telling me my order was on the way was not something I asked about. I can check this myself at the couriers website. Even now it is difficult for you as a company to conclude your 'aftersales' service has flaws. Same flaws as AI sometimes shows when you ask something.
Reply from Trekkinn.com
Hello Hermann, Thank you for taking the time to share your feedback. We sincerely apologise for the challenges you've faced with our app and payment system as well as for the difficulties you may have experienced contacting our customer support. Your experience is important to us, and we appreciate your patience as we work to improve our services. We have forwarded your comments to our app developers now and will get back to you as soon as we have a response. We apologize again for the inconvenience. Best regards. trekkinn team
Reply from Hermann H.
Thank you for apologising. However this does not change the nature of my original experience I did give my feedback on.
Reply from Trekkinn.com
Hello, Thank you for your message, that is absolutely comprehensible, no worries! Your feedback is invaluable, and we take it seriously as we strive to improve our services. Please consult your new message from our customer service as we have followed up on your issue. We appreciate your understanding. Kind regards, trekkinn team
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Ilja B.
24 Apr 2026
Verified reviewOrderd a few times on trekkINN. Good experience so far. Easy navigation on the website, good prices, clear communication and fast delivery.
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you've had good experiences with our website, pricing, and delivery. If you ever have any questions or need assistance, please don’t hesitate to reach out. Best regards. trekkinn team
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Andrei P.
9 Apr 2026
Verified reviewI have received a pair of shoes dirty and not new. I think they were returned by somebody else. They had a good price but I don't remembered to be written the condition on this product. If it would have been written then is my mistake.
Reply from Trekkinn.com
Hello, Thank you for sharing your feedback with us. We understand your concerns regarding the condition of the shoes you received and apologise for any inconvenience this may have caused. Your comments are valuable, and we will take them into account to improve our service. If you would like to discuss this further, please feel free to reach out to our customer service team. Best regards. trekkinn team
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John P.
5 Apr 2026
Verified reviewProduct as described, prompt delivery. Very pleased, Will use again. Excellent price!!
Reply from Trekkinn.com
Hello, Thank you for your wonderful feedback! We’re thrilled to hear that you’re pleased with the product and our service. Your support means a lot to us, and we look forward to serving you again in the future. Best wishes! trekkinn team
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Jakub S.
31 Mar 2026
Verified reviewGreat!
Reply from Trekkinn.com
Hello! Thank you so much for your wonderful review. We’re thrilled to hear that you had a great experience with us! Your feedback is invaluable, and we look forward to serving you again in the future. Best regards! trekkinn team
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Margreet S.
29 Mar 2026
Verified reviewMakkelijk te kopen, duidelijk snel in huis
Reply from Trekkinn.com
Hello, Thank you for your wonderful feedback! We're delighted to hear that you found the buying process easy and that your order arrived quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us. Best wishes! trekkinn team
Reviews displayed in chronological order