Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
11 Feb 2022
Verified reviewAmazing service. Very quick and amazing quality
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A. A.
11 Feb 2022
Verified reviewTable arrived damaged (broken in half). I have been told a replacement will come in 4 months
Reply from Tikamoon.co.uk
Thank you for your feedback. We are very sorry that the marble top was broken in transit and that this item has now sold out. Once production has completed on this table, we will dispatch a replacement to you as soon as possible. Best wishes Your Tikamoon Team
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A. A.
11 Feb 2022
Verified reviewEasy to use. Great range and choice.
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A. A.
11 Feb 2022
Verified reviewGood communication, fast response to problem and nice piece of furniture
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A. A.
11 Feb 2022
Verified reviewGood service, it arrived quickly after placing my order and got it in the sale with free delivery which was a bonus. Nice site but think some of the things are a little expensive
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A. A.
11 Feb 2022
Verified reviewQuality products
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A. A.
11 Feb 2022
Verified reviewReally pleased with the cabinet we received. Great quality furniture and quick delivery. Delivery team were great, friendly and placed the cabinet in top floor room without any fuss. Highly recommend tikamoon for unique products, great quality
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A. A.
11 Feb 2022
Verified reviewI received my cupboard and it had cracks everywhere. Running from the top to the bottom and it was built shockingly badly. I would of given one star but the an extra one as the customer service was really helpful and my refund was processed quickly.
Reply from Tikamoon.co.uk
Thank you for your feedback. We would like to apologise once again, for the condition of your unit on arrival. This has fallen outside of our quality standard and will be addressed. We are pleased to hear that our customer service assisted with a prompt solution for you. Best wishes Your Tikamoon Team
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A. A.
11 Feb 2022
Verified reviewGreat service
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A. A.
11 Feb 2022
Verified reviewEasy to use the site & order, no problems
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A. A.
11 Feb 2022
Verified reviewThe furniture is stunning. I ordered 2 gorgeous sink units. Both had a lengthy wait times but were well worth the wait. Beautiful wood, impeccably made. Lovely finish. They will both be the centre piece in relative rooms we were looking for!
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A. A.
11 Feb 2022
Verified reviewBeautiful furniture looks lovely in our sitting room , solid and very well made
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A. A.
11 Feb 2022
Verified reviewGood websites, easy to find what I wanted. Excellent marble basin, fitted well and looks great.
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A. A.
11 Feb 2022
Verified reviewEasy to navigate
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A. A.
11 Feb 2022
Verified reviewVery pleased with the mirror. It looks lovely on my wall
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A. A.
11 Feb 2022
Verified reviewI not only adore the designs but found the customer service fantastic. I had previously ordered a piece of furniture at a different company and it never arrived after three delivery attempts, Tikamoon was super specific on delivery dates, they even delivered quicker than expected but letting me know in advance and contacting me throughout the day. I had an issue with a broken piece and they immediately provided multiple options in order to resolve the issue. Definitely buying from hem again, adore my new sideboard!
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A. A.
11 Feb 2022
Verified reviewLove my Tikamoon items. This is the second time I’ve ordered from Tikamoon & love the quality & style of the products.
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A. A.
11 Feb 2022
Verified reviewVery quick delivery
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A. A.
11 Feb 2022
Verified reviewLove my new coffee table!!
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A. A.
11 Feb 2022
Verified reviewI found the site easy to navigate and gave all the information I needed about the products (including dimensions) in order to choose the one most suitable for us .
Reviews displayed in chronological order