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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
17 Mar 2022
Verified reviewVery easy to order from company. Product arrived safely and on time. Good quality wood and stylish product.
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A. A.
17 Mar 2022
Verified reviewAll round superb experience from ordering online, confirmation of order and delivery. Well informed throughout the process
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A. A.
16 Mar 2022
Verified reviewA lovely piece of furniture; thank you Tikamoon.
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A. A.
16 Mar 2022
Verified reviewVery good
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A. A.
16 Mar 2022
Verified reviewChairs were delivered a week early. Nice products on the site.
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A. A.
16 Mar 2022
Verified reviewSite was easy to navigate with clear photos of products and straightforward ordering options
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A. A.
16 Mar 2022
Verified reviewVery satisfied.
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A. A.
16 Mar 2022
Verified reviewFinally found what we were looking for with Tikamoon. Customer service and informed delivery was excellent. Had an issue with one item with a fault but this was dealt with courteously and swiftly and a stock replacement was sent without delay. I would highly recommend Tikamoon.
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A. A.
16 Mar 2022
Verified reviewgreat quality bedhead with excellent communication for delivery
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A. A.
16 Mar 2022
Verified reviewPrompt delivery and item as described but even more beautiful- light grey marble basin. So pleased with it and the service I received.
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A. A.
16 Mar 2022
Verified reviewIt took almost 5 months to get here, but otherwise very good. I have to say, that the costumer care was really good, and the quality is great. Very pleased, it could be a little quicker though.
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A. A.
16 Mar 2022
Verified reviewIt was ok
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A. A.
16 Mar 2022
Verified reviewUnfortunately the package turned up wet and dirty and the cupboard was badly damaged. I don't mind the packaging being grubby but it gave us problems later, as I will explain. We removed the packaging outside as it was grubby and wet. The cupboard was really badly damaged, it looks like where it has been held to stau upright because of it's weight. The damage is both sides of the cupboard same place. I don't understand how it can be sent out like this. We are so disappointed. I contacted them straight away and was told I have to repackage it. I said this wasn't possible for the reasons given. They advised I will need to get some alternative packaging. This is a massive cupboard, I have paid for it . I now have to wait weeks for a replacement.
Reply from Tikamoon.co.uk
Many thanks for your comments. We are very sorry that your item has arranged in a less than perfect condition. It is unusual that the packaging was wet and dirty, and we will be asking our delivery partner how this can come about. Unfortunately, this item has now sold out, and we are waiting for a new production to complete, before we can provide you with a new unit. Kind regards Your Tikamoon Team
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A. A.
16 Mar 2022
Verified reviewThis was my first order for a Filipe decorative recycled solid teak Bench. I was dissatisfied with the product and they provided a full refund.
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry to hear that this product did not meet your expectations. Best wishes Your Tikamoon Team
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A. A.
16 Mar 2022
Verified reviewA great website with full information and great videos which show the storage inside the cabinets as well. Couldn't fault it.
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A. A.
12 Mar 2022
Verified reviewYOU TOLD ME I COULD DO THIS REVIEW QUICKLY. I HAVE GIVEN A RATING BY STARS AND NOW YOU MAKE THE "WRITE REVIEW" MANDATORY. I WON'T DO IT AGAIN
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A. A.
12 Mar 2022
Verified reviewLovely piece of furniture - well made, lovely colour, fab delivery and perfect customer service.
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A. A.
11 Mar 2022
Verified reviewPrompt delivery and especially pleased that eco friendly wrapping had been used. No Plastic!
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A. A.
9 Mar 2022
Verified reviewInteresting site and products. Good quality and value
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A. A.
9 Mar 2022
Verified reviewNice quality furniture, really well packaged and promo delivery. Would definitely use Tikamoon again.
Reviews displayed in chronological order
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