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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
26 Jul 2022
Verified reviewI found Tikamoon the best furniture site I have ever used. The delivery and the couriers were excellent. They communicated through email and by phone and my order was delivered exactly on time and with no defects. I had to return my item as the colour was wrong. It was a beautiful sideboard, however, it did not suit my surroundings. My return was handled with the same professional service as my delivery of the sideboard and money refunded within two days. An amazing company to deal with. I will certainly buy from Tikamoon again.
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A. A.
26 Jul 2022
Verified reviewEasy to assemble very nice console not very heavy
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A. A.
26 Jul 2022
Verified reviewBeautiful furniture this is the 3rd piece ordered. However it arrived damaged in the interior, no fault of the carriers. Reported it promptly, no complaint there, but the offer of compensation was £70 eventually raised to £100 with the alternative of returning it. Alas, I am not of an age that would find returning it easy,
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry that the item arrived damaged in the interior and that this was resolved for you. Kind regards Your Tikamoon Team
Reply from A. A.
It was resolved not to my satisfaction. This item should NEVER have passed your quality control, a basic glance would have seen the damaged Interior. Your beautiful furniture is let down by the human element therefore, I am reluctant to purchase more. Dayla Trumble
Show exchanges Hide exchanges -
A. A.
26 Jul 2022
Verified reviewSmooth order and delivery.
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A. A.
26 Jul 2022
Verified reviewFantastic love it. Already recommended
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A. A.
26 Jul 2022
Verified reviewI found the site easy to navigate and responsive. The products were well described with measurements. The product I bought matched the description. I was disappointed that although the delivery arrived as described, it did not include unpacking the table and taking away the packing material. As the table was very heavy i needed help to unpack it. However it looks great in position.
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A. A.
26 Jul 2022
Verified reviewThe website is very clear and easy to navigate.
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A. A.
12 Jul 2022
Verified reviewI like the website and the products, however, the colours are a little difficult to evaluate online.
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A. A.
12 Jul 2022
Verified reviewBeautifully designed and made piece of furniture - and the only design we could find which fitted the limited space we had available.
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A. A.
12 Jul 2022
Verified reviewHigh quality furniture, good customer service and easy to navigate site
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A. A.
12 Jul 2022
Verified reviewThe bamboo towel rail is a lovely design, it’s beautiful and functional. I am really pleased with this purchase, thank you!
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A. A.
11 Jul 2022
Verified reviewExcellent service wasn’t disappointed in any way with purchase.
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A. A.
11 Jul 2022
Verified reviewFurniture as good as the photos in the ad, and much admired, delivery on time although one piece had very slight damage although not enough to complain about.
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A. A.
11 Jul 2022
Verified review***
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A. A.
11 Jul 2022
Verified reviewTrouble free ordering and arrived on time
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A. A.
11 Jul 2022
Verified reviewWish I had found the site sooner. As I would have ordered more.
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A. A.
11 Jul 2022
Verified reviewAs we never actually received our order I can’t comment on the item! Waited 6weeks for delivery of tv unit BJS connected us about delivery then on the day cancelled as the van had broke down!!! Delivery was then for the following week and on the day was told that delivery would not go ahead this day either as the driver felt ill!!! All excuses not sure why don’t think they actually have the items. Got in touch thorough a online chat to cancel order as by this time got fed up with being mucked about 5 stars to the person who dealt with my refund instantly! Not the greatest s experience and won’t be bothering with this company again!
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A. A.
10 Jul 2022
Verified reviewThe website is fine.
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A. A.
9 Jul 2022
Verified reviewExcellent site, great navigation.
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A. A.
8 Jul 2022
Verified reviewI’m very happy with my outdoor furniture purchase. Looks really good. Arrived with a couple of scratches gained in transit. Only downside was delivery company whose delivery men arrived without face masks and no shoe covers! What was strange was the courier had covid policy with clear expectations for customers. Other than that delivery went okay.
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