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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
15 Jul 2023
Verified reviewGood website. Limited options but different from everything on the market.
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A. A.
15 Jul 2023
Verified reviewGreat product, great service.
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A. A.
15 Jul 2023
Verified reviewIn the pricier side but lovely wood on the vanity unit and mirror. But if long lead times but knew that when buying delivery was good and to a room of our choice. Would have been nice for the wood to be treated with wax or varnish considering it’s bathroom stuff
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A. A.
15 Jul 2023
Verified reviewGreat website. Stunning, great quality goods.
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A. A.
15 Jul 2023
Verified reviewThe customer service was excellent and the product arrived well before the expected due date. However, the product being made from pine had some slight but noticeable defects which should have been picked up in production. However, I send photos of the flaws and the response extremely timely and professional. A solution was offered and I was happy to accept as I believe I could repair the flaws myself. Overall I was happy with the product given the price point I initially paid.
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A. A.
15 Jul 2023
Verified reviewFabulous design. Quality product. Love my new chairs
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A. A.
15 Jul 2023
Verified reviewThe Tikamoon site is very easy to use. Ordering was easy and the chairs were delivered within the time specified. They were packed very well to avoid damage and delivered with care. The description and photographs on the site are a true reflection of the chairs. Very happy with this purchase.
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A. A.
15 Jul 2023
Verified reviewThe mirror with shelf and other item are all quality items but I had to wait weeks for them to be delivered. Frankly ridiculous and puts me off ever ordering from them again.
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A. A.
15 Jul 2023
Verified reviewLovely piece of furniture. Have ordered from Tikamoon before and always impressed with the quality and excellent packaging.
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A. A.
15 Jul 2023
Verified reviewBeautiful products
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A. A.
15 Jul 2023
Verified reviewNot installed basin yet but it looks great, just what we wanted. Easy to order, quick delivery no problems
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A. A.
15 Jul 2023
Verified reviewSite navigation ok, good descriptions of products with full measurements, and photographs showing them from different angles
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A. A.
15 Jul 2023
Verified reviewAll good
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A. A.
15 Jul 2023
Verified reviewThe site is fine and easy to naviagte
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A. A.
15 Jul 2023
Verified reviewI’m really delighted by my shopping experience with Tikamoon. I love their backstory & the ethos of their Tikamoon. They are a french sustainable brand selling authentic real wood furniture handmade in Asia & Europe. Their website is a delight to navigate. So many beautiful pieces of furniture & home decor to choose from. All very chic & stylish. Customer reviews & photos are a real asset as you can see Tiksmoon furniture & home decor looks in many styles of homes, making it much easier to envisage in your own home. Their pricing is very competitive too, with the added bonus I received free delivery. Communication throughout was fab. My order arrived much earlier than expected. Packaged really well to ensure no damage during transit. I’m currently building my forever home & want to furnish it oth quality, stylish furniture that will not date & will stand the test if time. This was my first order of many ti come. I have a pretty long wish list saved on my account.
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A. A.
15 Jul 2023
Verified reviewGreat customer service and fast delivery. Product was great quality. Would definitely buy from again.
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A. A.
15 Jul 2023
Verified reviewEasy to view great pictures on the web site good description of the furniture
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A. A.
15 Jul 2023
Verified reviewThe site is very appealing in terms of design and very user friendly.
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A. A.
15 Jul 2023
Verified reviewEasy to order and accurate delivery times listed on website.
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A. A.
15 Jul 2023
Verified reviewGood
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