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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
23 Mar 2024
Verified reviewGreat company from start to finish ! Highly impressed.
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A. A.
23 Mar 2024
Verified reviewGreat website - works a treat, easy to navigate and covers all the necessary issues about ordering furniture on line. Reviews are also very encouraging
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A. A.
23 Mar 2024
Verified reviewWe love the company, their ethos, the product and the service!
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A. A.
23 Mar 2024
Verified reviewVery pleased with my order, excellent quality
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A. A.
22 Mar 2024
Verified reviewBrilliant product best on the market will had value to our home
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A. A.
20 Mar 2024
Verified reviewAmazing product. A bit expensive but comes brilliantly packaged and is a proper statement piece. Super easy to order and use discount code. I do think with the £35 delivery fee you would expect them to get rid of the packaging and to give you ten minutes to inspect the item just in case there are any issues. The delivery guys were nice and brought it upstairs to the room of choice but they left very quickly and I was stuck taking it out of the packaging on my own to inspect it and then left with A LOT of packaging.
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A. A.
20 Mar 2024
Verified reviewRapid customer service when we had issues with our card. Would recommend.
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A. A.
20 Mar 2024
Verified reviewEasy to view- good info and delivery all as promised.
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A. A.
20 Mar 2024
Verified reviewOrdering this item was straightforward - as on previous purchases. I had no reason to contact customer services so cannot comment but I was advised when it was despatched and subsequently by the carrier. It arrived within the quoted time and in perfect condition. I have never had a problem with this company or their carriers and regard their service as excellent.
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A. A.
19 Mar 2024
Verified reviewAll v easy ordering and c efficient delivery, well packaged. Thank u would definitely order again.
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A. A.
19 Mar 2024
Verified reviewThe furniture looked so very beautiful online. Sadly the furniture arrived 2.5 months after the order. Apparently a problem on British customs end. When it did arrive one of the tables was damaged. I was offered a VERY small discount or told I would have to wait 4-6 months for a replacement. We accepted the discount in the end and covered the damage with a coaster. I am really disappointed and will not buy from tikamoon again
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A. A.
18 Mar 2024
Verified reviewLovely item as described. Delivery guys were fantastic, calling me before hand removing and taking away all the packing and offering to help me take the item to any room I wanted, this wasn't necessary as I was taking it round to an outdoor building.
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A. A.
18 Mar 2024
Verified reviewVery good product, excellent communication and overall service
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A. A.
18 Mar 2024
Verified reviewI'm very happy I found tikamoon, there are some lovely products that are reasonably priced. I would definitely recommend.
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A. A.
18 Mar 2024
Verified reviewHad a really great experience ordering with Tikamoon. The sheesham table I ordered is beautiful! Order was delivered within the estimated time. Unfortunately the benches we'd ordered alongside our table weren't quite right for our space. The refund and pick up was really quick. Customer service was excellent when I contacted them. Would definitely order again!
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A. A.
16 Mar 2024
Verified reviewExactly what I wanted
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A. A.
16 Mar 2024
Verified reviewGreat furniture pity you reduced the price a week after delivery (and we’d got rid of the packaging to return)
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A. A.
16 Mar 2024
Verified reviewLove the unit but sadly no instructions on how to fit the two doors so they’re just hanging around till I can figure it out
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A. A.
16 Mar 2024
Verified reviewVery good product and good service
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A. A.
16 Mar 2024
Verified reviewBeautiful piece of furniture, delivered well before specified time on web site The coffee table was lovely but the legs are far to short, had to buy taller legs. Apart from that very happy with purchase
Reviews displayed in chronological order
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