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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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C. J.
7 Jan 2026
Verified reviewItem was poor quality. When I emailed tika moon the response was short and unhelpful. It’s overpriced and not worth it
Reply from Tikamoon.co.uk
Hello, Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the quality of your item and the response you received. Please kindly understand the warranty does not extend to damage resulting from accidental handling or user-related incidents. We are very sorry for your disappointment. Best regards. tikamoon team
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L. H.
7 Jan 2026
Verified reviewAfter months of waiting for delivery, or order arrived scratched, and I haven't yet received a reply from my email to Tikkamoon from a few weeks ago in this regard.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your experience, and I’m truly sorry to hear about the issues you've faced with your order and the lack of response to your email. As we have not received any correspondence from yourself regarding this, we will be in touch directly to help resolve this for you. Best regards. tikamoon team
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Nicola S.
7 Jan 2026
Verified reviewThe small hallway table with drawer was delivered well packaged and on time. Unfortunately there are some strange marks and divets on the top. I have sent emails and pictures but have not had a response as yet.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your feedback with us. We're sorry to hear about the marks on your hallway table. We can confirm that we responded to your email on 31 December. Please check your spam or junk folder, and feel free to contact us again if you’re unable to find our message. Best regards. tikamoon team
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J. W.
7 Jan 2026
Verified reviewWe have several other items of furniture from Tikamoon but our latest experience has been disappointing. The item was not good quality, it arrive damaged twice (we had to re package and have it picked up before it finally arrived in one piece at the third attempt) and the delivery team scratched our wood flooring.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your experience with us. We're very sorry to hear that your recent order did not meet the high standards we strive for and that the delivery process caused additional issues. Your feedback is invaluable, and we’ll ensure it is addressed with our team. We hope you are happy with your Roma dresser for many years to come. Best regards. tikamoon team
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Tiago R.
7 Jan 2026
Verified reviewNothing to point out. Good navigation.
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Cereda K.
6 Jan 2026
Verified reviewGreat company. Easy ordering and prompt delivery
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A. D.
6 Jan 2026
Verified reviewIt does not provide the details needed to sell furniture.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your feedback with us. We appreciate your thoughts on the details provided for our furniture. If you have specific suggestions on how we can improve or if you would like more information, please feel free to reach out. We're here to help! Best regards. tikamoon team
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Shazza R.
6 Jan 2026
Verified reviewUnfortunately, a poor overall experience.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your experience with us. We're sorry to hear that your overall experience was not satisfactory. Your feedback is important, and we would appreciate the opportunity to understand more about your concerns. Please feel free to reach out to us directly. Thank you for your understanding. tikamoon team
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Anthony R.
5 Jan 2026
Verified reviewFantastic quality product, packaged with every part of the table hand finished! Delivery men were so helpful and friendly.
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Patricia W.
4 Jan 2026
Verified reviewReally top quality furniture. Assembled and quick delivery. Can’t recommend it enough.
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Sapphire S.
4 Jan 2026
Verified reviewThe site is great, easy to use, heart phtography and easy checkout.
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Magda S.
4 Jan 2026
Verified reviewDelivery on time and to the room of choice!
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Shirley F.
3 Jan 2026
Verified reviewThis sofa truly exceeded my expectations! From its design to its supportive seating, it's exceptional. The fabric is very comfortable to the touch, instantly elevating the style of the living room. My family raves about it; it's definitely great value for money and I highly recommend it!
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Ruth C.
3 Jan 2026
Verified reviewBrilliant customer service, efficient delivery
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Sean H.
1 Jan 2026
Verified reviewAbsolutely fantastic quality at a reasonable price.
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S. P.
1 Jan 2026
Verified reviewA very good company from start to finish.
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Dikaia C.
1 Jan 2026
Verified reviewInitially there was an issue with the delivery but customer service resolved it swiftly.
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S. B.
1 Jan 2026
Verified reviewThe web site was fairly straightforward to use, communication when my order would be delivered was limited in comparison to other furniture companies. The real disappointment was the scheduling the delivery slot.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your feedback with us. We understand that limited communication regarding delivery can be frustrating, and we sincerely apologise for any inconvenience this may have caused. Your experience is important to us, and we appreciate your comments as we continuously strive to improve our services. Best regards. tikamoon team
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Scott M.
1 Jan 2026
Verified reviewGood looking furniture that will last. Great that it is ready to go and hardly any setting up.
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Andrew A.
1 Jan 2026
Verified reviewI ordered a sideboard from Tikamoon costing over £1,100 and was extremely disappointed when it arrived with significant structural damage. The left door frame was split and partially detached, causing the panel to drop and the frame to bow. The front plinth had come away from the frame exposing unstained wood, the right plinth was misaligned with a visible gap at the mitre joint, and there was also a hairline split in the countertop. This was not minor cosmetic damage — the unit was effectively unusable on delivery. Customer service were polite and responsive, but the resolution was frustrating. The maximum partial refund offered for keeping the damaged unit was £260, which felt very low given the extent of the damage and the original price. A replacement would have taken around 10 weeks, which wasn’t realistic just before Christmas, so we reluctantly kept it. The designs are attractive, but quality control and after-sales flexibility need improvement. Overall, a disappointing experience for a premium-priced item.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered with your sideboard and understand how disappointing this must have been, especially during the festive season. Your feedback regarding quality control and after-sales service is invaluable, and we will certainly address it to improve our processes. If there's anything further we can assist you with, please don’t hesitate to reach out. Best regards. tikamoon team
Reviews displayed in chronological order
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