Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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A. A.
7 Jun 2024
Verified reviewEasy to navigate website.
Reply from Swiminn.com
Dear Silvana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jun 2024
Verified reviewSnelle, nette verzending en een acherpe prijs!
Reply from Swiminn.com
Dear Danielle, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 May 2024
Verified reviewAn excellent speedy service. My order arrived a couple of days early which was a blessing.
Reply from Swiminn.com
Dear Celine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thank you
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A. A.
31 May 2024
Verified reviewThe order sizing was confusing, I thought I had ordered a size 16, I received a 14 which is too small. I wanted to return it for a larger size but cost of postage to send it back was £11.69. I thought I would phone but got through to an answer phone in Spanish, so not happy
Reply from Swiminn.com
Hello Joan, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Thanks a lot, best regards!
Reply from A. A.
Thank you for responding. I wanted to swap my item for a larger size, but there wasn’t an option to do so without paying for the return which I was not willing to do. I will try to sell it to reclaim some of the cost of the costume as it is of no use to me. Kind regards Joan Saunders
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A. A.
31 May 2024
Verified reviewdelivery on time
Reply from Swiminn.com
Dear Hanna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 May 2024
Verified reviewSuper
Reply from Swiminn.com
Dear Oleksii, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 May 2024
Verified reviewVery efficient ordering and delivery.
Reply from Swiminn.com
Dear Alison, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 May 2024
Verified reviewDelighted with purchase exactly as described arrived quicker than expected
Reply from Swiminn.com
Dear Mary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 May 2024
Verified reviewHave been using TradeInn in all its forms (SwimInn in this case) for a number of years. From the UK and now delivery to Croatia and find it has a wide selection of goods available, usually at decent prices. They deliver to a pick-up point which is helpful when you're moving around and they also recently seem to have included 'add to existing order' which is a useful feature. They strike me as a company that is on the case and looking to improve its service on an ongoing basis i.e. not standing still. I don't know if they support Barcelona or Real Madrid but I guess that is totally irrelevant.
Reply from Swiminn.com
Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 May 2024
Verified reviewGood product, ok price, I'm happy with it. Shipping information has room for improvement.
Reply from Swiminn.com
Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 May 2024
Verified reviewDelivery on time, matching description.
Reply from Swiminn.com
Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 May 2024
Verified reviewEverything was ok, good size chart for the Speedo swimsuit I ordered, notifications about shipment.
Reply from Swiminn.com
Dear Csilla, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Apr 2024
Verified reviewquickly delivery, very good prices
Reply from Swiminn.com
Dear Petra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Apr 2024
Verified reviewFast and not very expensive shipment to Poland. Nice prices on promoitioins.
Reply from Swiminn.com
Dear Jaroslaw, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Apr 2024
Verified reviewGood and quick
Reply from Swiminn.com
Dear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Your welcome ♥️
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A. A.
20 Apr 2024
Verified reviewAll good from my end through ordering online to delivery. Happy to recommend and happy to use again next time around.
Reply from Swiminn.com
Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Apr 2024
Verified reviewFast delivery, good prices. Thank you!
Reply from Swiminn.com
Dear Boca, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2024
Verified reviewProduct as described. Delivery quick, price good.
Reply from Swiminn.com
Dear Sonja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2024
Verified reviewGood price but very slow shipping and slow to dispatch too. Order arrived the week after it was supposed to. I would not recommend if you need an item by a certain date
Reply from Swiminn.com
Dear Sam, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greately appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Apr 2024
Verified reviewGreat product, price and good delivery and communication
Reply from Swiminn.com
Dear Emmerson, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order