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Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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Y. R.
6 Mar 2025
Verified reviewLife changing! Provide sufficient buoyancy to help me just about float and build confidence. Bit on the tight side but okay.
Reply from Swiminn.com
Dear Yasser, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Mar 2025
Verified reviewGood and Quick shipping.
Reply from Swiminn.com
Dear Andreas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. K.
3 Mar 2025
Verified reviewKaup tuleb kiirelt, olen igati rahul!
Reply from Swiminn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. M.
2 Mar 2025
Verified reviewOrdering was simple, regularly updated on what stage of the delivery process my order was at. Product was well packaged and arrived in perfect condition. All in all very good.
Reply from Swiminn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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H. K.
28 Feb 2025
Verified reviewAll the articles arrived on time. The quality was very good and the badheatherpomp do his work as promissed.
Reply from Swiminn.com
Dear H., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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K. B.
28 Feb 2025
Verified reviewFast delivery 🚚 love it 🇬🇷
Reply from Swiminn.com
Dear Kalliopi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. W.
28 Feb 2025
Verified reviewAs described and arrived on time.
Reply from Swiminn.com
Dear Brenda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from B. W.
Thank you.
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P. B.
28 Feb 2025
Verified reviewCharging somebody over £30 to return a pair of gloves and socks is a joke quite frankly. There’s plenty of other companies out there I’ll be using before I use you again,
Reply from Swiminn.com
Hello Paul, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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M. A.
28 Feb 2025
Verified reviewNice, competitive, good prices. Except that sometimes orders sent to other countries.
Reply from Swiminn.com
Dear Maxim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. D.
22 Feb 2025
Verified reviewVery pleased with products just one more to arrive these will last a while thank you
Reply from Swiminn.com
Dear Anthony Jonathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Feb 2025
Verified reviewMake sure you order what you want because the postage costs are ridiculous. £5 to receive a small package and £10 to return it. A £35 swimsuit cost over £20 in postage.
Reply from Swiminn.com
Dear Andy, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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N. S.
5 Feb 2025
Verified reviewNo complaint, fast delivery
Reply from Swiminn.com
Dear Nicklas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. S.
5 Feb 2025
Verified reviewExcellent service and quality
Reply from Swiminn.com
Dear neal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. S.
5 Feb 2025
Verified reviewYou are telling me my order had no address then can’t deliver,then you sent me a email saying it was delivered which after 3weeks plus still not received my order not a happy customer would not recommend this company poor service
Reply from Swiminn.com
Dear Peter, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. An update will be provided shortly on this matter! We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. Kind regards
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K. O.
5 Feb 2025
Verified reviewThese products were the cheapest I could find, arrived quickly. Very pleased. Thank you
Reply from Swiminn.com
Dear Kevin OBrien, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. R.
12 Jan 2025
Verified reviewExcellent
Reply from Swiminn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. E.
12 Jan 2025
Verified reviewWrong item sent on two consecutive orders. Asked to return it but was told that I have to pay shipping fees to return the items which costs a lot: I have already paid shipping fees while ordering. Not a good experience unfortunately.
Reply from Swiminn.com
Dear Dr Amany, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from D. E.
Well. Thanks for that. But the end result is that I didn’t get the item I wanted and paid money for something that I won’t use.
Reply from Swiminn.com
Dear Dr Amany, Your return petition was updated and it has been accepted, a free label was also provided (for both articles). The errouneous picture on our website has been reported as well and will be changed asap. Our apologies again for this inconvenience. Kind regards
Reply from D. E.
I appreciate that quick reply. Thank you. I have a free return for one order but for the other I have to pay ~£11. Should I send both items from the different orders together? Or I should receive a free return label for the other order too. Thank you
Reply from Swiminn.com
Dear, Please follow the given instructions, you can return both articles (from different orders) in the same parcel, just indicate this in your return requests please! Thank you, best regards
Reply from D. E.
Will do. Thanks again for the quick reply and for solving my issue.
Reply from Swiminn.com
You're welcome, happy New Year!!
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M. Z.
28 Dec 2024
Verified reviewVynikající, děkuji
Reply from Swiminn.com
Dear Miroslav, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. B.
21 Dec 2024
Verified reviewordered goggles on line easy web site .kept up to date.delivered on time very well packaged thank you
Reply from Swiminn.com
Dear matt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. F.
19 Dec 2024
Verified reviewVery good swim cap love the logo good quality
Reply from Swiminn.com
Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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