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Review Summary
Snowinn is described as easy to order from, with competitive prices and a service that feels smooth from checkout to delivery. Customers often mention quick shipping, clear tracking and items arriving well packed and as described, which makes the buying process feel straightforward and reassuring.
Delivery
"As long as you're not in a hurry, all is well. Lowest prices i could find including delivery to The Netherlands."
"Perfect 🤩 as described Super fast delivery 🚚"
"Great gear, great prices, fast delivery!!"
Digital experience
"Legitim store, reliable, good service and quick delivery."
"Heel eenvoudig specifieke ski helm gezocht. Absoluut veel goedkoper dan ergens anders. Snel geleverd en goeie track&trace. Zeer tevreden !!!"
"Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service…"
Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service and with my purchase.
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A. A.
10 Oct 2022
Verified reviewArrive as expected, easy transaction, no problems, Thankyou
Reply from Snowinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Oct 2022
Verified reviewGoods arrived in timely manner and as described
Reply from Snowinn.com
Dear carl , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear Heidi , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Oct 2022
Verified reviewMooi product voor een scherpe prijs! Verzending uit buitenland verliep vlot. Tevreden.
Reply from Snowinn.com
Beste klant, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Dit soort feedback helpt ons onze dienstverlening te verbeteren. Prettige dag, Bedankt en groeten
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A. A.
19 Sept 2022
Verified reviewBoots were delivered pretty much in what the tracking website said. All in good condition.
Reply from Snowinn.com
Dear Zach , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Sept 2022
Verified reviewBought a set of Atomic skis. They were way cheaper than anywhere else on the market and we’re delivered to me in the UK in a few days from ordering. Very happy and would use again👍👍
Reply from Snowinn.com
Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Sept 2022
Verified reviewNot delivered goods, practically zero communication - 6 month after order and payment!
Reply from Snowinn.com
Hello Michal, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. This shipment was delivered a long time ago, according to the tracking historial: https://www.mailingtechnology.com/tracking/?tn=Z9630067266 We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Kind regards
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A. A.
27 Aug 2022
Verified reviewHaving already been a customer of SnowInn and having experienced some delivery issues before I was interested to find out how the company was coping post Brexit. Well they seemed to have mastered all the additional, non-value add, paperwork and all the new customs charges etc were prepaid within the original price. Delivery took place exactly within the advised window and was trackable all the way (N.B. its a good idea to track early on the suggested app, and then later via Royal Mail tracking). The boots are exactly what my daughter wanted - so everything is good this time!
Reply from Snowinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2022
Verified reviewVery fast service and delivery - def recommend 👍🏼
Reply from Snowinn.com
Dear Daz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Absolutely my pleasure and thank you for a great service.
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A. A.
13 Jul 2022
Verified reviewDelivered promptly & accurately to UK as requested. Plate & Binding fitted as required. Good product at very good price.
Reply from Snowinn.com
Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Jul 2022
Verified reviewSuper ski and excellent transportation!
Reply from Snowinn.com
Dear Customer, Thank you for taking time to share your experience with us. Have a nice day. Thanks,
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A. A.
20 May 2022
Verified reviewFast delivery, easy payment with Klarna. Haven’t tested the skies yet because it’s summer but bindings are attached as wanted and the product was packed and delivered properly.
Reply from Snowinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
10 May 2022
Verified reviewSuper fast delivery and great price!! Will definitely use you again!!
Reply from Snowinn.com
Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 May 2022
Verified reviewOrdered to different products to deliver in Netherlands, delivered in time with any inconvenience. Thanks!
Reply from Snowinn.com
Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards
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A. A.
8 May 2022
Verified reviewIt arrived on time. We are already on second order. Everything OK.
Reply from Snowinn.com
Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards
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A. A.
8 May 2022
Verified reviewFast and reliable. I recommend.
Reply from Snowinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 May 2022
Verified reviewI purchased the Salomon Rhythm Snowboard Bindings White Large. Love them however the ankle straps are to short for my size 11 uk boots, it is very difficult to do them up, even adjusted at the longest setting.
Reply from Snowinn.com
Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards
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A. A.
8 May 2022
Verified reviewThe picture of the ski goggles included the goggles but when the item turned up it was just just the lens! Contacted customer support who said I had to return the product at my expense! I feel I was mis lead but all other sellers showed goggles without the goggles very clear. Very poor marketing and customer service.
Reply from Snowinn.com
Dear Barrie, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy, that you accepted at the time of purchase, clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. The product is clearly listed on our website in the category of lenses, the name and the product description also refer to a lens (Photochromic Lens). Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards
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A. A.
15 Apr 2022
Verified reviewAlways in good price for pieces which are available only here :)
Reply from Snowinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Apr 2022
Verified reviewExcellent. Everything came exactly as ordered. Thank you
Reply from Snowinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Apr 2022
Verified reviewEverything OK
Reply from Snowinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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