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Review Summary
Snowinn is described as easy to order from, with competitive prices and a service that feels smooth from checkout to delivery. Customers often mention quick shipping, clear tracking and items arriving well packed and as described, which makes the buying process feel straightforward and reassuring.
Delivery
"As long as you're not in a hurry, all is well. Lowest prices i could find including delivery to The Netherlands."
"Perfect 🤩 as described Super fast delivery 🚚"
"Great gear, great prices, fast delivery!!"
Digital experience
"Legitim store, reliable, good service and quick delivery."
"Heel eenvoudig specifieke ski helm gezocht. Absoluut veel goedkoper dan ergens anders. Snel geleverd en goeie track&trace. Zeer tevreden !!!"
"Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service…"
Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service and with my purchase.
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A. A.
7 Nov 2022
Verified reviewgreat
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A. A.
6 Nov 2022
Verified reviewserious and reliable company
Reply from Snowinn.com
Dear Efstratios , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear Gary , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Nov 2022
Verified reviewProduct really good, as described. Well packaged and arrived as expected.
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A. A.
1 Nov 2022
Verified reviewProduct arrived quickly in good condition. Delivery cost seemed expensive, but due to competitive price of the product this was still the least expensive place to buy
Reply from Snowinn.com
Dear Toon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewWorked well and quickly👍
Reply from Snowinn.com
Dear Jacqueline , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewAbsolutely fantastic,, I placed an order for a new jacket,,, When I read some of the reviews I thought I had made a big mistake,, best online decision I’ve made, saved over £120 on first order and the same on second order. Give them a go, I’m pretty sure you won’t be disappointed. Just remember it’s coming from Girona in Spain,,, first order 8 days second order 7 days,, And they also use Royal Mail
Reply from Snowinn.com
Dear Antero , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
My name is Stuart Cameron
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A. A.
1 Nov 2022
Verified reviewI was nervous about ordering from Spain into the UK, with concerns over timescales and duties to pay. However, having read the other reviews I took the plunge and am very happy with the service. Skis arrived in just over a week, with the bindings fitted and setup, and any duties were included in the price I paid so I had no nasty surprises. Communication was also good, with regular updates from the courier too. Great service!
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A. A.
1 Nov 2022
Verified reviewGreat price, great variety
Reply from Snowinn.com
Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewSent an item for a refund/return 3 weeks ago and still heard nothing. Not exactly decent customer service.
Reply from Snowinn.com
Hello Michael, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. The refund was processed some days ago, you should have received the corresponding amount by now, please consult your bank details. 19/10/2022 21:34:32 - Devolucion importe:-x7.99 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
1 Nov 2022
Verified reviewI ordered a pair of ski boots on a Saturday evening. After completing my order I noticed a typo in my postal code, but I was able to correct this in my profile. In the confirmation e-mail this correction was already visible, meaning the back-office system of Snowinn is excellent! On Sunday evening I already received the shipping notification e-mail and I received the boots in good condition on Wednesday. Very quick, considering international shipping from Spain to The Netherlands. I have read a few bad reviews online, always due to customer service problems, but my shopping experience was very good. My advise: Just make sure you don't make mistakes when ordering, as the company is big and the customer service apparently is very busy. And if you notice an error in your shipping information, just correct it before the package is sent out and all will be good.
Reply from Snowinn.com
Dear Toon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear BOGDAN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewGreat online shop. Very easy to buy or return a product. Thank you.
Reply from Snowinn.com
Dear Joseph , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewWe love this webshop! Already several times used for buying things we need.
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A. A.
1 Nov 2022
Verified reviewSuper service.
Reply from Snowinn.com
Dear Brendan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewAll required has been well done.
Reply from Snowinn.com
Dear Francisco , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewGreat experience from beginning to the end. Kept informed while the parcel was in transit via the provided shipping info. Quick delivery too. Thank you people at Snowinn
Reply from Snowinn.com
Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewMy order was processed and delivered promptly. It was also packaged well. Very pleased. I've bought from Snowinn twice now and would for again.
Reply from Snowinn.com
Dear Toby , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear ADRIAN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Oct 2022
Verified reviewI've picked up some excellent deals from snowinn. Prompt delivery and no hassle with customs, VAT and duty when shipping to the UK. Recommended.
Reply from Snowinn.com
Dear Krisztina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Oct 2022
Verified reviewFast delivery and easy to pay by Klarna
Reply from Snowinn.com
Dear Anne , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear Christopher , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Oct 2022
Verified reviewGreat quality item at a great price!
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A. A.
11 Oct 2022
Verified reviewAll perfect, customer service. Best price on market. Delivery. Product as described. Size fits perfectly. give 100%. thnaks
Reply from Snowinn.com
Dear Glen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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