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Review Summary
Snowinn is described as easy to order from, with competitive prices and a service that feels smooth from checkout to delivery. Customers often mention quick shipping, clear tracking and items arriving well packed and as described, which makes the buying process feel straightforward and reassuring.
Delivery
"As long as you're not in a hurry, all is well. Lowest prices i could find including delivery to The Netherlands."
"Perfect 🤩 as described Super fast delivery 🚚"
"Great gear, great prices, fast delivery!!"
Digital experience
"Legitim store, reliable, good service and quick delivery."
"Heel eenvoudig specifieke ski helm gezocht. Absoluut veel goedkoper dan ergens anders. Snel geleverd en goeie track&trace. Zeer tevreden !!!"
"Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service…"
Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service and with my purchase.
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A. A.
25 Jan 2023
Verified reviewGreat service from start to receipt of goods.
Reply from Snowinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Jan 2023
Verified reviewGreat service , fast delivary and informed of inability to deliver safely and local colection
Reply from Snowinn.com
Dear richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Jan 2023
Verified reviewfast delivery
Reply from Snowinn.com
Dear Frank, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Jan 2023
Verified reviewOk, quick delivery.
Reply from Snowinn.com
Dear Tomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Jan 2023
Verified reviewItem as described at a good price and arrived on time. Good communication from them during delivery. Had no issues with boots so far.
Reply from Snowinn.com
Dear Frazer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jan 2023
Verified reviewVery efficient, good pricing
Reply from Snowinn.com
Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jan 2023
Verified reviewI am very happy about my order and almost on time arrived
Reply from Snowinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
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A. A.
10 Jan 2023
Verified reviewI am very happy about my order and almost arrived on time
Reply from Snowinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jan 2023
Verified reviewQuick service, good quality product, fair price.
Reply from Snowinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jan 2023
Verified reviewItem received promptly and as expected
Reply from Snowinn.com
Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Jan 2023
Verified reviewI was a bit worried after reading some reviews but my product arrived in perfect condition as advertised and quickly (ordered on the Sunday night and received in the UK on the Friday morning in the week before Christmas). I would (and have) use them again.
Reply from Snowinn.com
Dear Jennifer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Dec 2022
Verified reviewThere was a mix up placing my order, and whilst I got it resolved. Trying to contact an actual person was not great and communication back also not great, but it was resolved and to my satisfaction, just without being properly informed. The product itself (Salomon Skis) looks great and came perfectly adjusted and fitted, I can't give feedback on the skis as I've not used them yet...but can't wait. Great price and pretty quick delivery - would use again.
Reply from Snowinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Dec 2022
Verified reviewAll good
Reply from Snowinn.com
Dear Tomasz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Dec 2022
Verified reviewProduct arrived on time and fits really well. Had been a bit concerned by other reviews but I had no issues at all. Would use again.
Reply from Snowinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2022
Verified reviewVery good, clear price and fast delivery (from Spain!). No hassle with custom, etc.
Reply from Snowinn.com
Dear Minica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2022
Verified reviewGood service, quick delivery
Reply from Snowinn.com
Dear Akko , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2022
Verified reviewGreat company, competitive prices and prompt delivery of product
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A. A.
29 Nov 2022
Verified reviewThis is my second order with Snowinn. I ordered a pair of ski boots and poles, the ski poles have never arrived and I've paid for them and never had my money back. I placed a second order for some larger boots to try, but decided to keep the originals. The returns process is a joke, I had to pay £17 for a return label, but this doesn't cover the actual postage, you're literally paying £17 for a returns document to stick to the parcel that you then have to take to the post office and pay extra to ship. Shipping from the UK to Spain isn't cheap. Customer services read off a script and don't deviate to help you at all. Incredibly disappointed with Snowinn and I won't use them again.
Reply from Snowinn.com
Hello Pat, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. You obviously printed the return label instead of the shipping label. Your return is already on the way, once it has been handled by our returns department, you will be updated immediately. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for any inconvenience caused. Kind regards
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A. A.
29 Nov 2022
Verified reviewGood quality product, good service, speedy delivery.
Reply from Snowinn.com
Dear Minica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2022
Verified reviewGreat products at a great price. Item arrived quicker than expected
Reply from Snowinn.com
Dear Beth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Snowinn.com
Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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