What do Internet users think about skimium.co.uk ?

Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy. Reviews frequently mention good equipment, fast turnaround, and accommodating service for families, last-minute changes, and early collection requests. The shops are described as clean and tidy, and one customer notes prompt email replies. Skimium gathers overwhelmingly positive feedback with 4662 reviews published in total and an average rating of 4.8 stars.

What is skimium.co.uk's address ?

1160, avenue Joseph Thoret 74190 Passy Mont Blanc

Reviews for Skimium.co.uk

Total: 4 662 reviews since 11/02/2019

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4.8

Based on 1 161 reviews from the last 12 months

5

87%
4

7%
3

4%
2

1%
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1%

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Review Summary

Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

789 reviews mention our friendliness and courtesy, with 99% positive feedback.

"Friendly professional staff"

"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"

"Very friendly and helpful"

Team expertise

763 reviews mention our team's expertise, with 99% positive feedback.

"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"

"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."

"Lovely staff"

Responsiveness

480 reviews mention our responsiveness, with 98% positive feedback.

"The assistant had our booking and was quick and efficient at providing the equipment"

"Quick service, friendly staff, good equipment"

"Always get great equipment and customer service! Sophie is always very helpful and friendly!"

In-store experience

106 reviews mention the in-store experience, with 95% positive feedback.

"great value ski shop with friendly and attentive service"

"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"

"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"

Choice

20 reviews mention choice, with 75% positive feedback.

"Great range of equipment and helpful staff"

"Perfect location, great range of equipment and wonderful service. Could not be more pleased."

"Great service, tried out a couple of different skis to find the right option. Would recommend."

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A. A.
7 Feb 2023
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Very very helpful Changed my skis mid hire for a very small fee 5 euros 😃
Experience from: 2 Dec 2022
A. A.
7 Feb 2023
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Very helpful staff
Experience from: 23 Dec 2022
A. A.
7 Feb 2023
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Straightforward online booking and super friendly service from the shop staff. If staying in les Allues don’t hire from anyone else.
Experience from: 30 Dec 2022
A. A.
7 Feb 2023
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Simple and straightforward
Experience from: 21 Nov 2022
A. A.
7 Feb 2023
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Super fast and easy procedure with getting ski equipment, friendly stuff and no problems with getting new pair of skies when ones you get at the begging weren't working for you. I didn't like some hidden costs that appear at the end of booking, extra 4€ there, 2€ here, and it gets around 15€ more than you wanted to spend.
Experience from: 4 Jan 2023
A. A.
7 Feb 2023
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The shop, and the lady who helped us was excellent (Maeva).
Experience from: 13 Jan 2023
A. A.
7 Feb 2023
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Helpful and efficient
Experience from: 14 Dec 2022
A. A.
7 Feb 2023
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Really difficult to use for an English-speaking user, even though I've done it for several years. Wanted to add insurance but missed the place so had to cancel the booking and redo it. Made more difficult by the complications of contacting Skimium. They did help but the language problem made it tricky for me to understand what was happening. I'm grateful for the help but I found it worrying that I might have paid twice.
Experience from: 2 Nov 2022
A. A.
7 Feb 2023
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Excellent ski, wide range choice, very friendly and helpful staff. Totaly recommend them
Experience from: 2 Jan 2023
A. A.
7 Feb 2023
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Friendly staff, quick service, good kit. No problem !
Experience from: 14 Oct 2022
A. A.
7 Feb 2023
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Easy to book but would have liked to added details at later point but once booked unable to do so
Experience from: 11 Dec 2022
A. A.
6 Feb 2023
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Friendly helpful staff, good equipment, and great to be able to leave skis and boots at the shop next to the lifts overnight.
Experience from: 22 Nov 2022
A. A.
6 Feb 2023
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Excellent helpful service.friendly nothing too much trouble
Experience from: 8 Jan 2023
A. A.
6 Feb 2023
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Very easy and they asked the right questions
Experience from: 29 Dec 2022
A. A.
6 Feb 2023
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There was one pair of poles missing and we lost some time trying to contact the store to solve it. My daughter skis didn’t slide. We asked for assistance but nobody showed up to wax them or change them and I had to rent another pair os skis for her at the ski station.
Experience from: 26 Dec 2022
A. A.
3 Feb 2023
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Helpful and pleasant.
Experience from: 11 Nov 2022
A. A.
3 Feb 2023
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Very efficient and simple to use
Experience from: 29 Dec 2022
A. A.
3 Feb 2023
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Easy to see what I need and so easy to collect
Experience from: 15 Jan 2023
A. A.
3 Feb 2023
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Very easy booking and ski equipment was great. I previously had booked ski equipment last year but due to covid, had to cancel. Got my refund the following day, which was very impressive.
Experience from: 14 Nov 2022
A. A.
3 Feb 2023
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I think there is a problem with the website when placed my order the dates were wrong which caused me to cancel it twice. I then realised the dates in the confirmation email were actually correct so left it.
Experience from: 11 Jan 2023