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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
2 Feb 2023
Verified reviewWebsite was hard to navigate
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A. A.
2 Feb 2023
Verified reviewSimple process
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A. A.
2 Feb 2023
Verified reviewAfter booking the Skimium website "My Bookings" showed my reservation for different dates to that of my email confirmation & pdf Rental Confirmation. This caused confusion and worry that the booking was incorrect. The Email & pdf Rental Confirmation was correct. On first attempt at booking this caused me to cancel my order as I thought I had entered the dates incorrectly. Other than this the booking engine is easy to use. The rental all went well in the end.
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A. A.
2 Feb 2023
Verified reviewExactly as described
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A. A.
31 Jan 2023
Verified reviewYou had been recommended and the website was straightforward
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A. A.
31 Jan 2023
Verified reviewVery easy and clear and great discounts.
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A. A.
31 Jan 2023
Verified reviewBooking was very straightforward apart from a slight problem with the dates. I had entered start and finish dates and then tried to change them which proved tricky.Apart from that everything was easy and board and boots sitting ready when I went in
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A. A.
31 Jan 2023
Verified reviewExcellent service, very good value with the offer - skis were perfect !
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A. A.
31 Jan 2023
Verified reviewWebsite is inflexible and could not change orders without full cancellation
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A. A.
24 Jan 2023
Verified reviewthe website was easy to work with - though it did have a bit of a snag when moving from Checkout to actually paying - but overall the booking process was easy enough to handle. Customer service is great as well, we were very well taken care of there.
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A. A.
24 Jan 2023
Verified reviewEasy to use website
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A. A.
24 Jan 2023
Verified reviewBooking website is easy to use and good price
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A. A.
24 Jan 2023
Verified reviewGood customer service and happy with the skis
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A. A.
24 Jan 2023
Verified reviewEverything was very easy.
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A. A.
24 Jan 2023
Verified reviewWe were very happy with our booking. Everything was ready, we didn't wait long to be helped and the equipment was of a very high quality.
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A. A.
24 Jan 2023
Verified reviewAnnually renewable easy
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A. A.
24 Jan 2023
Verified reviewFriendly service at Lombard ski
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A. A.
24 Jan 2023
Verified reviewVery efficient service and excellent quality equipment
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A. A.
24 Jan 2023
Verified reviewVery fast, efficient and helpful assistance at pick up location. Equipment of good quality and overall very satisfied.
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A. A.
24 Jan 2023
Verified reviewAll very simple and intuitive.
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