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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
9 Mar 2023
Verified reviewVery easy and well priced. Staff were great too
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A. A.
9 Mar 2023
Verified reviewVery easy to use website and booking experience
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A. A.
9 Mar 2023
Verified reviewCustomer service was very helpful and answered our questions very quickly
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A. A.
9 Mar 2023
Verified reviewEasy and straight forward.
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A. A.
9 Mar 2023
Verified reviewThe entire staff was absolutely fantastic! Friendly, knowledgeable and made sure my equipment was what I needed to get back into skiing after many years.
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A. A.
9 Mar 2023
Verified reviewYes, i had to contact them re my booking and they dealt with it quickly too
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A. A.
9 Mar 2023
Verified reviewYes, very easy & straightforward. There was no problem collecting our equipment, however I would note that the shop didn’t have our booking on their system and just took a hand-written note of it - do a little disjointed from that aspect.
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A. A.
9 Mar 2023
Verified reviewFriendly service, very helpful
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A. A.
9 Mar 2023
Verified reviewHighly recommend this guy's for everyone. Have booked 3 ski sets for 4 days and they let us take one day brake on request whit no extra charge as we been in resort for five days but skiing only four days. The staff is extremely helpfull, every time we start or finish skiing someone always been helping us to take off or put on boots, also on the end off the every day we left ski boots in the shop and next morning they are dry and warm. My daughter had problems with ski boots after two days skiing and this guys replaced ski boots without any problems. So, I can say that this shop is the best in the resort!!!!! Highly Recommend!!!!!!!!!
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A. A.
9 Mar 2023
Verified reviewIt is our second visits to this shop and we will be back again next year . The customer service is just amazing. Absolutely perfect . A huge thank
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A. A.
9 Mar 2023
Verified reviewBooking experience was fine on-line, but I had to cancell the rental while in resort due to injury after 1 days usage (equipment was returned on day 1 of hire). The shop was unable to refund my cancellation as it was an on-line booking, I had to get a medical certificate for evidence of injury and a certificate from the shop that hire equipment was returned. Now I'm claiming refund on-line which is proving difficult due to language barriers and not not understanding that I only had 1 days use of the ski's as the shop certificate shows pick-up of ski's day before hire period, so instead of 5 days to be refunded, they are assessing it as 4 days to be refunded!
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A. A.
1 Mar 2023
Verified reviewVery straightforward, great value, simple but extensive options.
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A. A.
1 Mar 2023
Verified reviewVery easy and received confirmation from outlet a few days after booking to advise of early arrival because of half term madness!
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A. A.
1 Mar 2023
Verified reviewEasy to book and great service when we picked up
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A. A.
1 Mar 2023
Verified reviewAll good - but couldn't get my first choice location
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A. A.
1 Mar 2023
Verified reviewAmazing service & staff so friendly & accommodating.
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A. A.
1 Mar 2023
Verified reviewEasy to use
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A. A.
1 Mar 2023
Verified reviewFix the dates issue in the confirmation - they are always a day out! Three bookings now with the same issue!
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A. A.
1 Mar 2023
Verified reviewVery good.
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A. A.
1 Mar 2023
Verified reviewGood discount codes
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