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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
16 Mar 2023
Verified reviewEasy to use and detailed the different skier levels to allow the correct equipment to be chosen
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A. A.
16 Mar 2023
Verified reviewWe had pre booked our skis and snowboards. When we arrived at the hire shop, which was quiet at the time, they had hardly any equipment left and we feel that the top equipment we had pre paid which was the experience piste pack for was not the quality of equipment we should have received. It clearly states on our booking/voucher that our equipment will be waiting for us, this defiantly wasn't the case. They tried to give myself some off piste wide skis as that is all they had in the shop!! As I refused them they had to call someone to bring skis from somewhere else. One positive was the staff were very polite.
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A. A.
14 Mar 2023
Verified reviewGenerally good though site is a bit slow and best with Chrome
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A. A.
14 Mar 2023
Verified reviewVery easy to follow and lots of choices
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A. A.
14 Mar 2023
Verified reviewExcellent service. Flexibility. Friendly. Good equipment
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A. A.
14 Mar 2023
Verified reviewExperience was great. Received everything quickly and with no hassle. Staff were friendly and helpful. My ski boots were a little too tight first day, took 30 seconds to get them changed at the end of the first day. The shop is also a good price and well located right next to the bus stop to Meribel. Will be using this service again.
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A. A.
14 Mar 2023
Verified reviewEasy booking. Good price. Nice equipment.
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A. A.
14 Mar 2023
Verified reviewequipment in great condition, very nice staff.
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A. A.
14 Mar 2023
Verified reviewPretty straightforward booking process. Make sure to choose the correct store for your location.
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A. A.
14 Mar 2023
Verified reviewThe website was being refreshed and didn't always work well. It worked best in Google Chrome but I had to delete all cookies for it to work properly.
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A. A.
14 Mar 2023
Verified reviewGreat service!
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A. A.
14 Mar 2023
Verified reviewGood site and straightforward to use
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A. A.
14 Mar 2023
Verified reviewThe reservation system is easy to use, in English, with all information required for the booking. It is enough to go to your shop, tell your name and number and everything is ready! Which is amazing especially with little kids! Equipment was really nice, staff friendly and nothing was a problem, everything has a solution that the customer is satisfied!
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A. A.
14 Mar 2023
Verified reviewThe Pre booking process asks that you enter your fitting/size details. However , on the day it seemed that the guys simply didn’t check the requirements and asked us for our sizing. I was hoping everything would be ready and it would be a case of final Checks - in and out. Other than that it was great experience with drop off being excellent. No issues recommending this store.
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A. A.
14 Mar 2023
Verified reviewFairly satisfied. Partly my fault, however service when present at skimium was relatively poor. I had booked for an intermediate snowboard, however when booking I had booked my physical height as 155cm rather than my board as 155cm. When I showed up they had seen that I was far bigger than 155cm and they had to quickly sort a board out for me. However this board was definitely not an intermediate board and the bindings were genuinely un-useable. I came in after one day to swap them out, only to get another beginners board and another set of terrible bindings. I decided to just suck it up and I got used to them, however I do wish I could’ve gotten an intermediate or advanced board with some much more reliable bindings.
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A. A.
14 Mar 2023
Verified reviewEasy booking service on line. Lovely helpful staff in store
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A. A.
9 Mar 2023
Verified reviewReally easy process. Great service at the LaTania shop.
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A. A.
9 Mar 2023
Verified reviewEasy to use website and helpful staff....the promotions really generated good savings
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A. A.
9 Mar 2023
Verified reviewGreat service, very good prices! I will definitely use again.
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A. A.
9 Mar 2023
Verified reviewEasy to select shop and order what you need.
Reviews displayed in chronological order
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