Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
12 Mar 2024
Verified reviewThis is the 4th time we've rented from Simond Sports Foret Flaine and the equipment and service was first class. No trouble to change anything and all the staff are welcoming and helpful especially Arthur who is a STAR.
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A. A.
7 Mar 2024
Verified reviewThe location was very good, really close to the St. Gervais lift, and with parking spaces outside the shop door. The service was great: our equipment was ready waiting for us, and the attendant was very helpful providing adjustments until we were all happy. Drop off was super-easy and quick.
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A. A.
7 Mar 2024
Verified reviewReally helpful staff, great experience - love this
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A. A.
7 Mar 2024
Verified reviewVery helpful. Good equipment.
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A. A.
7 Mar 2024
Verified reviewAccommodated some changes to equipment quickly and efficiently. Would recommend
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A. A.
7 Mar 2024
Verified reviewAs always the Skimium team were welcoming and looked after everything. Love this place. Perfect location too for going straight from the shop on to the Sairon or Marvel lift. Thanks everyone there for another great holiday!
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A. A.
7 Mar 2024
Verified reviewWe were a group of 9 (family and friends) from NI with a variety of skiing abilities. We had a great fitting with Alex and Terence…they had much of our equipment prepared in advance so it was quick and easy. My 2 sons wanted to try all mountain skis for the final couple of days and the guys in the store were happy to accommodate this . Returns were equally as efficient. Thank you.
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A. A.
7 Mar 2024
Verified reviewspeedy service
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A. A.
7 Mar 2024
Verified reviewVery helpful staff
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A. A.
7 Mar 2024
Verified reviewFriendly, excellent, helpful staff. Great equipment too.
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A. A.
7 Mar 2024
Verified reviewBrilliant services and even let our kids swap skis for snowboards for a day.. first class!
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A. A.
7 Mar 2024
Verified reviewFriendly staff. Excellent short explanation on how to use the snowshoes.
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A. A.
7 Mar 2024
Verified reviewThe staff were patient and helpful, and were able to change one pair of boots which did not fit well. One of our ski pairs did not bind together well for carrying, due to warping. This made it hard for my daughter to carry her skis easily. Otherwise all fine.
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A. A.
7 Mar 2024
Verified reviewBeen hiring from this store for several years and service is excellent.
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A. A.
7 Mar 2024
Verified reviewQuick easy and great value
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A. A.
7 Mar 2024
Verified reviewVery helpful staff and great location.
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A. A.
7 Mar 2024
Verified reviewThe team were very polite and quick in getting us out on the slopes.
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A. A.
7 Mar 2024
Verified reviewExcellent service and very helpful and friendly at store
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A. A.
7 Mar 2024
Verified reviewGreat service as always Used these guys few times now. Will def use them next year.
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A. A.
7 Mar 2024
Verified reviewAlways an enjoyable experience with the fabulous people!!! Thank you again….
Reviews displayed in chronological order