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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
17 Mar 2024
Verified reviewGreat service, fast and efficient. Equipment was all good, and they were conveniently placed right a the bottom of the La Princesse gondola.
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A. A.
12 Mar 2024
Verified reviewVery friendly and helpful staff
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A. A.
12 Mar 2024
Verified reviewCould not be happier with the service received. The staff in the store were helpful and friendly which is much appreciated.
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A. A.
12 Mar 2024
Verified reviewMyself and my four children had an amazing experience with the hire shop. From the moment we arrived and had ski fit done to the day we finished all the staff were super friendly, helpful and knowledgeable. Nothing was to much trouble which made our ski holiday very enjoyable. I had paid for the top set skis and they was very helpful when I wanted to try different styles of skis. The shop was recommended by a good friend who works for ESF as an instructor, Cookie and I will back that up. Great location also.
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A. A.
12 Mar 2024
Verified reviewToo few staff for far too many customers , once we were served staff were helpful but clearly overworked
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A. A.
12 Mar 2024
Verified reviewVery friendly and helpful service as always
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A. A.
12 Mar 2024
Verified reviewGuys in the store were helpful in giving tips and advice on skiing areas. Did have an issue with ski on first day with one not fitting properly - soon resolved by someone at chairlift help. Forgot to mention to shop on ski return. Have used Skimium many times and will use them again.
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A. A.
12 Mar 2024
Verified reviewAll the staff were really helpful and professional.
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A. A.
12 Mar 2024
Verified reviewStaff were extremely helpful, and very understanding in helping me sort replacement skis after mine were taken mistakenly
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A. A.
12 Mar 2024
Verified reviewBrilliant proffesional service
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A. A.
12 Mar 2024
Verified reviewNo comment
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A. A.
12 Mar 2024
Verified reviewExcellent, quick, friendly, efficient service. Equipment all ready. Just had to try on and out we went to ski.
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A. A.
12 Mar 2024
Verified reviewGreat experience. We pre booked online and supplied our height, weight etc in advance. Our skis were waiting for us on arrival and just needed adjusted for the boots. We took insurance out in advance and were so glad we did. On day two of our holiday someone accidentally took my partners skis. The staff were very helpful and quickly supplies us with replacement skis, we just needed to supply a police report from the local station.
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A. A.
12 Mar 2024
Verified reviewGreat experience, no issues with our hire. Equipment was issued in quick time and was in good condition. Staff were helpful, I did have to ask to be able to keep my skis in the store at the end of each day, but no issues.
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A. A.
12 Mar 2024
Verified reviewWe had a fantastic experience renting from the Aigulle du Midi location. Hugo was patient, knowledgeable, professional, and kind.
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A. A.
12 Mar 2024
Verified reviewoverall a very good service provided thank you
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A. A.
12 Mar 2024
Verified reviewOutstanding service, equipment and storage arrangement. I cannot fault them!
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A. A.
12 Mar 2024
Verified reviewThe guy in the shop is so helpful and friendly. I wouldn’t use anyone else and I go every year
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A. A.
12 Mar 2024
Verified reviewI went to a nearer store not the one the voucher was for and staff were very accommodating and friendly- professional
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A. A.
12 Mar 2024
Verified reviewExcellent fast service good process nice equipment
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