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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
7 Mar 2024
Verified reviewFantastic service - efficient and very friendly
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A. A.
7 Mar 2024
Verified reviewSki offering was quite old, even the Premium rack
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A. A.
7 Mar 2024
Verified reviewExcellent and very accommodating team. A special thanks to Caroline! I would not hesitate to book again.
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A. A.
7 Mar 2024
Verified reviewVery friendly and efficient staff. Mid week changes or defects are not a problem and are quickly dealt with. Experience packages offer good skies but not really the top of the line.
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A. A.
7 Mar 2024
Verified reviewVery polite, helpful, friendly, knowledgeable. Excellent equipment. Changed a boot during the hire quickly and efficiently. Would Def use again.
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A. A.
7 Mar 2024
Verified reviewgreat service, friendly, polite, personalised
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A. A.
7 Mar 2024
Verified reviewGreat service, although some boot sizing guidance for our kids would have been helpful.
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A. A.
7 Mar 2024
Verified reviewVery friendly and helpful
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A. A.
7 Mar 2024
Verified reviewWe chose a quie time and the staff had all the time in the world. They were very attentive and helpful. Always had agood experience here.
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A. A.
7 Mar 2024
Verified reviewFriendly and relatively service. Good quality skis and boots
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A. A.
7 Mar 2024
Verified reviewFantastic client service!
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A. A.
7 Mar 2024
Verified review4 year renting from Carroz Sports great service and equipment
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A. A.
7 Mar 2024
Verified reviewGreat and simple service. We were quickly sorted but we were confident in the equipment we had hired.
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A. A.
7 Mar 2024
Verified reviewVery good experience. Smooth and saved money compared to ordering directly from the ski hire shop. Very friendly and experienced rental staff. Will definitely use again next year.
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A. A.
7 Mar 2024
Verified reviewQuick and easy
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A. A.
1 Mar 2024
Verified reviewGuys working in store are very knowledgeable, approachable and simply nice. The equipment is excellent and they have a good selection. Book online for the best price. They are flexible enough if you want to swap skis for snowboard for the last couple of days. Excellent service!
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A. A.
1 Mar 2024
Verified reviewBaptiste is always really helpful.
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A. A.
1 Mar 2024
Verified reviewGreat prompt service , friendly staff and very good equipment
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A. A.
1 Mar 2024
Verified reviewFriendly and helpful staff.
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A. A.
1 Mar 2024
Verified reviewWe booked all our equipment online, which worked perfectly. I ordered a couple of premium snowboards and was unsure if I would just get a couple of standard boards; we didn't; they were higher quality than the standard board. When we arrived, we discussed our specific board needs and my son and I got very different boards and they looked like this season's boards, which had been serviced - very happy. We needed to change some boots part way through our stay, and the team were helpful and gave us 3 different styles of boots to try on and get the right fit. The whole process was seamless from start to finish.
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