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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. M.
18 Mar 2025
Verified reviewGreat gear and lovely people
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S. H.
18 Mar 2025
Verified reviewGood flexible service and friendly staff. Good equipment too - boots, helmets, skis
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B. V.
18 Mar 2025
Verified reviewEverything was available at arrival, good service
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K. O.
11 Mar 2025
Verified reviewStaff was super kind and helpful! Equipments were in good quality.
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J. H.
11 Mar 2025
Verified reviewWas an easy pick up and drop off with a friendly staff member.
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R. K.
11 Mar 2025
Verified reviewIt was very smooth and all worked very well
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A. M.
11 Mar 2025
Verified reviewThe staff weee excellent and very accommodating. However, the quality of ski gear was very poor. Ski boots were old and the padding was gone, so they were very uncomfortable. In our group of 6 three people had to change boots more than twice. In six years of renting ski gear, these were the worst I have had.
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R. N.
11 Mar 2025
Verified reviewFriendly staff, quick, efficient service.
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D. C.
11 Mar 2025
Verified reviewThe staff in store are absolutely amazing, friendly & knowledgeable. This is the 2nd time I've used this shop and will certainly be returning next year!
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A. J.
11 Mar 2025
Verified reviewI have been using this shop for 10 years. They have always been really accommodating and helpful. Great location if you need to store skis too.
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C. F.
11 Mar 2025
Verified reviewLong waiting time and pretty inefficient system for picking-up equipment. I have pre-filled all my measurements regarding weight, height, ski level etc., but they ask the exact same questions and take the same measurements in store.
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I. K.
11 Mar 2025
Verified reviewGreat staff! Very helpful! Excellent quality equipment! Would definitely recommend to anyone.
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D. Y.
11 Mar 2025
Verified reviewFriendly staff, though location is slightly inconvenient if staying up the hill.
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S. J.
11 Mar 2025
Verified reviewHigh quality service! We booked and paid in advance for a family of 4 people. We arrived at Cyril's at 09hrs30 on Sunday morning, and left the shop by 10hrs with all our equipment ready to hit the piste! We we really happy with the standard of the equipment, the professional service, very warm welcome and the Decathalon discount! Well done Skimium!
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J. P.
11 Mar 2025
Verified reviewVery friendly people in the store, got me and my daughter kitted out efficiently with very nice equipment.
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D. G.
11 Mar 2025
Verified reviewNo comments, easy to work with, thank you!
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V. B.
11 Mar 2025
Verified reviewThe kid skiboots were quite dirty (hairs inside, etc.), but the rest was ok.
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R. M.
11 Mar 2025
Verified reviewGreat service
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G. B.
11 Mar 2025
Verified reviewGreat shop!
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R. T.
11 Mar 2025
Verified reviewVery efficient service
Reviews displayed in chronological order
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