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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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R. W.
11 Mar 2025
Verified reviewAll the staff were extremely helpful and obliging.
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T. S.
11 Mar 2025
Verified reviewFantastic service and amazing staff! As always
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C. C.
11 Mar 2025
Verified reviewVery good service
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R. T.
11 Mar 2025
Verified reviewGreat ski rental shop with friendly helpful staff. Glad we chose a store outside of La Clusaz as it made parking easier and was less busy.
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A. M.
11 Mar 2025
Verified reviewNo problems
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R. C.
11 Mar 2025
Verified reviewFast. Had an automated equipment to measure best boot fit.
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A. D.
11 Mar 2025
Verified reviewgreat place it was ran like a well oiled machine. I walked in as a family of four and 20 minutes later left with all our ski equipment. great service
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J. S.
11 Mar 2025
Verified reviewGreat quick service and really good equipment.
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A. S.
11 Mar 2025
Verified reviewGreat kit, really helpful and knowledgeable staff
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P. B.
11 Mar 2025
Verified reviewNone
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M. C.
11 Mar 2025
Verified reviewGood equipment and friendly service.
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S. M.
11 Mar 2025
Verified reviewWhen we went to get our boots and skis there was only person helping in the shop and he was under pressure and really unhelpful. The boots weren't very good and he seemed unwilling to offer us any alternatives. So in the end everyone had uncomfortable boots. There was a bit of miscommunication with skis and I ended up with some all mountain skis but went back and changed them later for on-piste skis which were much better (and the person who helped me was much more helpful!)
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L. R.
11 Mar 2025
Verified reviewVery helpful, good English communication
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R. M.
11 Mar 2025
Verified reviewExcellent service. Efficient and friendly.
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A. B.
11 Mar 2025
Verified reviewQuick service
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A. R.
11 Mar 2025
Verified reviewMany thanks to the Les Coches team for providing such a fantastic service as always
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E. M.
11 Mar 2025
Verified review👍very good
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J. S.
11 Mar 2025
Verified reviewAs always, fantastic service from Olivier and his team.
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D. C.
11 Mar 2025
Verified reviewEfficient and friendly service in both getting and dropping back equipment. Skis were ready to go based on profile I put online, saving time in store
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J. E.
11 Mar 2025
Verified reviewOld and worn out equipment. Not what we expected when we paid extra to get better equipment. We have been to Livigno many times and all times we have rented our equipment but in other shops with much newer and better equipment that you no longer cooperate with. This was the worst ever and we expect some form of compensation. It can also be added that the staff was rude and had a bad attitude. You should probably review your choice of partner.
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