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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. M.
21 Mar 2025
Verified reviewfriendly staff, one or two English speaking which is always appreciated. gear was all in good working order and met the needs of each of our 3 skiers, would go hear again.
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W. Y.
21 Mar 2025
Verified reviewWas a bit shocked to have been given wet skis that had literally just been handed back. No servicing or waxing beforehand. Boots were nice but the quality of the skis were terrible. The guys were nice but they clearly don’t care for the quality of equipment being handed out and they took the lazy option.
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R. S.
21 Mar 2025
Verified reviewVery good service
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K. C.
21 Mar 2025
Verified reviewVery quick and easy pick up and drop off!
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C. C.
18 Mar 2025
Verified reviewGreat service and advice
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P. B.
18 Mar 2025
Verified reviewExcellent service very nice people
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J. P.
18 Mar 2025
Verified reviewReally friendly staff and a great service.
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J. C.
18 Mar 2025
Verified reviewA brilliant set up
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G. O.
18 Mar 2025
Verified reviewAccommodating, friendly staff.
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J. D.
18 Mar 2025
Verified reviewGear ready when we arrived. Good quality and easy drop off. Great service.
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J. F.
18 Mar 2025
Verified reviewExcellent service
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L. L.
18 Mar 2025
Verified reviewFriendly staff, listened to us, we did not feel like part of a production line like we have done with other rental companies.
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M. B.
18 Mar 2025
Verified reviewGood service. Changed my hire boots after first day as one was hurting a bone in my foot and added protection to the bone.
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A. K.
18 Mar 2025
Verified reviewDespite early booking, we waited for skis for more than 40 minutes
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M. L.
18 Mar 2025
Verified reviewEquipment ready labelled for our collection, making it very quick and efficient. When we had any issues with the skis it was immediately remedied.
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S. F.
18 Mar 2025
Verified reviewVery good snowboard and step in boots and bindings, the people in the shop were very helpful to
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O. P.
18 Mar 2025
Verified reviewI am satisfied with the service received in the store
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C. B.
18 Mar 2025
Verified reviewPaid for top end skis, but they were at least 3 years old, top layer was badly chipped in multiple places on both skis. Skis didn’t appear to have been waxed and had multiple deep scratches. Upon returning them they then tried to blame me for the scratches! We had taken photographs before accepting them, so recommend you do the same.
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C. O.
18 Mar 2025
Verified reviewvery helpful staff at Besson. Great weeks skiing
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S. M.
18 Mar 2025
Verified reviewThe equipment was old. My boots did not do up properly. My sons skis had ridges underneath that should have been waxed. Not good at all.
Reviews displayed in chronological order
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