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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
20 Apr 2022
Review collected by a third partyProduct was badly described online so I actually bought the wrong item. I emailed the day it arrived to ask how to return, that was 2 weeks ago and I still haven’t gotten a reply!
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A. A.
19 Apr 2022
Review collected by a third partyOrder never arrive.
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A. A.
19 Apr 2022
Review collected by a third partyThe First order I had to find out where it was. It had been delivered to the wrong address, eventually it arrived to late for the first shipment.
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A. A.
19 Apr 2022
Review collected by a third partyExcellent service. Very speedy delivery
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A. A.
18 Apr 2022
Review collected by a third partyProduct great delivery rubbish no call to advise time and get instructions to property with a big road cone 1 Mtr high with a large sing just dump at the 2st place r they could find 2 days before someone found it ,
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A. A.
15 Apr 2022
Review collected by a third partyStill have not received even after I phoned to tell them and I was assured that it was out for delivery that day.. that was 4 days ago. ☹️
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A. A.
15 Apr 2022
Review collected by a third partyFast delivery, always purchasing from them. However some of the boxes could be a good quality and it can be expensive sometimes.
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A. A.
14 Apr 2022
Review collected by a third partyMisleading and confusing information when ordering. For item CAD26 it saysif you order 10 packages it will be £4.51 perpack and on the left it says each pack is a quantity of 10. That is not the case! It is £4.51 per 1 box!!!!
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A. A.
13 Apr 2022
Review collected by a third partyDelivery is always efficient and products well wrapped to protect them in transit. However it is still disappointing that businesses aren't allowed to order paid for samples of different box sizes. This is particularly important when launching new products across different marketplaces (i.e. Amazon, Etsy, Brand Website, etc), as it's hard to always get the shipping box right for the actual product when working just off measurements. The proof is in trying the whole process for real. Otherwise all good!
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A. A.
13 Apr 2022
Review collected by a third partyExcellent service. Orders delivered in a timely manner, account administered efficiently. Personnel courteous and helpful when spoken to.
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A. A.
12 Apr 2022
Review collected by a third partyGood service
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A. A.
12 Apr 2022
Review collected by a third partyFast efficient service and delivery.
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A. A.
12 Apr 2022
Review collected by a third partyFast and efficient delivery
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A. A.
12 Apr 2022
Review collected by a third partyThank you for years of excellent service.
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A. A.
11 Apr 2022
Review collected by a third partyGreat service
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A. A.
11 Apr 2022
Review collected by a third partyProducts were good but expensive postage at £11.99 for a small box.
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A. A.
10 Apr 2022
Review collected by a third partyI only received half of my order. I appreciate that this may be a problem with the delivery company. I was not able to be present to receive my order, but I would still expect it to arrive complete and on time. I will adjust this review depending on how customer services respond to my complaint.
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A. A.
8 Apr 2022
Review collected by a third partySent a 'order confirmation' which was in fact querying my delivery address - needless to say had the subject line read 'order query' or similar I might have read it - so despite being paid for my order was held up for three days - not good.
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A. A.
8 Apr 2022
Review collected by a third partyVery good service & Quality
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A. A.
7 Apr 2022
Review collected by a third partyFast and effective service that allows to order what you want when you want and will be hear in 2 days
Reviews displayed in chronological order
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