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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
12 Jun 2022
Review collected by a third partyBeen a week since I ordered boxes and still not delivered. Called Friday to see where the order was and they said they’d get back to me and didn’t. Need these urgently for an event. Paid £10 delivery and got nothing.
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A. A.
11 Jun 2022
Review collected by a third partyOrdered on Thursday during the Anniversary for delivery the following Tuesday. Phoned Tuesday to be told that the order had not been released and would arrive Thursday when the Warehouse was to be closed. Arrived Friday.
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A. A.
9 Jun 2022
Review collected by a third partyVery speedy delivery
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A. A.
8 Jun 2022
Review collected by a third partyEasy to use website, with some great products, always on time delivery. Good quality packaging and more. One of our best suppliers.
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A. A.
7 Jun 2022
Review collected by a third partyDefinitely a 5 star service. Order late Monday and arrives mid morning Wednesday
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A. A.
7 Jun 2022
Review collected by a third partyI’ve not received my items
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A. A.
7 Jun 2022
Review collected by a third partyBrilliantly efficient and friendly customer service always there to offer assistance. If I can't find a product they always find a suitable solution. The huge range of products suits our packaging requirements. What's not to like. Highly recommended.
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A. A.
7 Jun 2022
Review collected by a third partyVery fast delivery, good product, exactly as expected. ⭐️⭐️⭐️⭐️⭐️
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A. A.
6 Jun 2022
Review collected by a third partyExcellent service
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A. A.
6 Jun 2022
Review collected by a third partyGreat service, all as it should be
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A. A.
6 Jun 2022
Review collected by a third partyPlaced order on the 27th May but nothing arrived yet - 6th June. Cannot get hold of anybody on phone and no email response to my enquiry about delivery. The last lot of goods received were returned as faulty, no credit note received although they were very quick to invoice me. Very poor service, very poor customer service. Will try not to buy from Rajapack anymore as they are so unreliable.
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A. A.
6 Jun 2022
Review collected by a third partySadly delivery was hugely delayed - ordered Monday for delivery next day.. it is now the following Monday and still no sign of our order. No response to our email either. Usually really good service so this is a one off.. hence 3 stars and not 1 star!
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A. A.
2 Jun 2022
Review collected by a third partyExcellent Service.
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A. A.
2 Jun 2022
Review collected by a third partygreat boxes just what I needed arrived quickly. Well pleased
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A. A.
2 Jun 2022
Review collected by a third partyEasy to order website.
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A. A.
1 Jun 2022
Review collected by a third partyProfessional, friendly and very efficient. I love Raja Uk
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A. A.
31 May 2022
Review collected by a third partyordered one item recived another still not got my original item that i ordered
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A. A.
31 May 2022
Review collected by a third partyBrilliant service, very speedy with deliveries and easy to use website when ordering online, would highly recommend
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A. A.
30 May 2022
Review collected by a third partyAlways great service.
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A. A.
28 May 2022
Review collected by a third partyWell priced, securely packed for delivery and arrived in good time. Happy to buy again when needed
Reviews displayed in chronological order
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