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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
8 Dec 2022
Review collected by a third partygood customer service and super speedy delivery. The quality of the product I purchased is great can't fault that! But the 4 star is because I think the price point could be better even when bulk buying it works out a little more expensive than I would of liked.
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A. A.
8 Dec 2022
Review collected by a third partyPerfect products and great speedy delivery (actually, earlier than promised :). Everything is designed as in should be in exemplary online ordering service. Using it regularly for packaging ordering. Small issue: RAJA would benefit greatly by providing an option to order custom-logo etc preprinted boxes.
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A. A.
7 Dec 2022
Review collected by a third partyBroken pieces in the outside
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A. A.
6 Dec 2022
Review collected by a third partyGreat range of products and delivery.
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A. A.
6 Dec 2022
Review collected by a third partyAlways quick and easy to order from
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A. A.
6 Dec 2022
Review collected by a third partyAll very easy, clear and simple, goods arrived on time as described. Many thanks
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A. A.
5 Dec 2022
Review collected by a third partydelivery delayed by a week, when paid for and needed the banding the next day, wasn't Raja fault per se, was DX Express who sent confusing emails and were impossible to reach however then they offered me a refund and collected the banding and never refunded me and ignored my emails looking for a refund. so got robbed of £75 plus VAT a truly shocking customer service and company, avoid RAJA UK like the plague
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A. A.
5 Dec 2022
Review collected by a third partyGood quality and speedy delivery
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A. A.
4 Dec 2022
Review collected by a third partyjust great thankyou
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A. A.
2 Dec 2022
Review collected by a third partyExcellent service from Debbie. Very Helpful and prompt delivery.
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A. A.
30 Nov 2022
Review collected by a third partyPrompt delivery, great products. And most of all, good shopping experience on the website..., compared to most others that are a complete mess and almost impossible to figure out prices for different variations of products, when buying wholesale.
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A. A.
30 Nov 2022
Review collected by a third partyGood boxes, sizes good for UK posting. Any foam inserts available though?
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A. A.
29 Nov 2022
Review collected by a third partyQuick delivery and no issues with the delivery.
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A. A.
29 Nov 2022
Review collected by a third partyExcellent service. Delivery was within 24 hours of the order being placed. Excellent quality and would not hesitate to use again or recommend to others.
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A. A.
25 Nov 2022
Review collected by a third partyProducts from Raja are top notch, however, actually getting the goods is another matter. I am still waiting for delivery of my order because DX courier services are useless. Five times this week i have had to re-arrange delivery, I have sat at the office until 7pm one night for the courier to not turn up and then at 7.01 they change the delivery status to unable to deliver! I will continue to wait....
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A. A.
24 Nov 2022
Review collected by a third partySuperb service. Excellent customer service. Really helpful and sorted my problem very effeciently
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A. A.
24 Nov 2022
Review collected by a third partyExcellent supplier, website easy to use, very helpful customer service, we have been a customer since 2007
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A. A.
23 Nov 2022
Review collected by a third partyvery good service
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A. A.
23 Nov 2022
Review collected by a third partyBrilliant service as always with a good choice of delivery service making an effortless flow of delivery updates and hitting expectations.
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A. A.
23 Nov 2022
Review collected by a third partyEase of ordering
Reviews displayed in chronological order
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