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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
22 Dec 2022
Review collected by a third partyWebsite was simple to use. Simple to order. Good correspondence Tracked and delivered the next day. Order correct EASY! Top marks RAJA!
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A. A.
21 Dec 2022
Review collected by a third partyReally fast service and a good range of quality packaging. I always find what I need and will continue to use because the service is so good.
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A. A.
20 Dec 2022
Review collected by a third partystill not delivered my package
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A. A.
20 Dec 2022
Review collected by a third partyGood and fast service. Always arrives on time.
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A. A.
20 Dec 2022
Review collected by a third partyOrdered and paid next day delivery for our small business prior to Xmas. Received an email saying it would be received next day (or following if after 3pm cut off). Two days later I queried to make sure it was being sent. Told there was an error and we wont have it until January. Queried it via email and didn't receive a response. Wouldn't have been informed of the delay if I didn't message in the first place.
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A. A.
16 Dec 2022
Review collected by a third partyVery easy website to navigate, and good delivery service too.
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A. A.
16 Dec 2022
Review collected by a third partyEasy to use website and prompt service
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A. A.
16 Dec 2022
Review collected by a third partyGreat products, quick delivery, friendly delivery guy
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A. A.
15 Dec 2022
Review collected by a third party**STILL WAITING FOR REPLACEMENT BOXES SINCE AUGUST...SEEMS LIKE THE LAZY AMIRE YOUSAF CANNOT BE BOTHERED TO UNDERSTAND WHAT CUSTOMER SERVICE IS
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A. A.
15 Dec 2022
Review collected by a third partyI was disappointed with the delivery, usually fine but not this time. It is lucky my goods were not stolen as they were left out while the courier acutally forged my signature. This also meant that while I had paid extra for speedy delivery I did not recieve them until after the event I had ordered them for - very disappointing
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A. A.
15 Dec 2022
Review collected by a third partyAble to order goods I needed with no delays
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A. A.
14 Dec 2022
Review collected by a third partyI bought this paper to wrap up my parcels before boxing them. This is definitely quantity over quality, as the paper is slighting thin and see through. However it does the job!
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A. A.
13 Dec 2022
Review collected by a third partyOrder was processed quickly but shipment was out for delivery for 4 days before being finally delivered.
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A. A.
13 Dec 2022
Review collected by a third partyVery efficient service friendly and helpful on the phone, excellent product!
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A. A.
12 Dec 2022
Review collected by a third partyCancelled order - due to high postage costs of £30.50. As a new customer received a 15% off first offer and free postage, however, this is only for UK mainland. As advised, part of the group - Viking Direct offer free postage over £49.00 not the parent company Raja, never received a reply to my email query.
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A. A.
10 Dec 2022
Review collected by a third partyEasy to order and fast delivery service.
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A. A.
9 Dec 2022
Review collected by a third partyGreat value packaging, available in smaller quantities than other suppliers I looked into. Fast delivery.
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A. A.
9 Dec 2022
Review collected by a third partyWe most always find what we are looking for on your web without any difficulty and if we do need to contact customer services they are always really friendly and always help us out. Your company really make an effort to go the extra mile which is why we value you as a most reliable supplier. Many thanks and have a very Happy Christmas.
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A. A.
9 Dec 2022
Review collected by a third partyGreat service very helpful driver
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A. A.
8 Dec 2022
Review collected by a third partyWrong part sent, labels should have been thermal transfer and they are not
Reviews displayed in chronological order
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