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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
1 Mar 2023
Review collected by a third partybest quality and fast delivery.
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A. A.
1 Mar 2023
Review collected by a third partyN Ireland company, due to brexit, you charge £25 carriage and take 10 days to get here. I offered to collect and was told it still would be £25 carriage to produce a 'commercial invoice' this is your invoice. no common sense!!
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A. A.
28 Feb 2023
Review collected by a third partyExcellent and speedy service
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A. A.
28 Feb 2023
Review collected by a third partyYou're service is fantastic but the delivery company is letting you down!
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A. A.
27 Feb 2023
Review collected by a third partyExcellent services.
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A. A.
27 Feb 2023
Review collected by a third partyVery fast dispatch and a great product. Very good service!
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A. A.
24 Feb 2023
Review collected by a third partyThe boxes were delivered quickly, the day after ordering. No issues. Very happy!
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A. A.
23 Feb 2023
Review collected by a third partyGood quality boxes and fast service. Thank you
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A. A.
22 Feb 2023
Review collected by a third partyQuick easy no messing about and have lots of sizes that most places dont
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A. A.
22 Feb 2023
Review collected by a third partyGood quality bags delivered on time
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A. A.
22 Feb 2023
Review collected by a third partyVery good, quick and efficient, Great customer service.
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A. A.
21 Feb 2023
Review collected by a third partyQuality items delivered on time by friendly staff.
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A. A.
21 Feb 2023
Review collected by a third partyEfficiency of the website and speed with ease of delivery
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A. A.
21 Feb 2023
Review collected by a third partyRapid Service
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A. A.
21 Feb 2023
Review collected by a third partyExcellent service as always from Raja.
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A. A.
20 Feb 2023
Review collected by a third partygood responsive company
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A. A.
20 Feb 2023
Review collected by a third partyEverything on time and it was clear what I was getting. Raja sent some samples of other eco friendly packing - which was helpful
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A. A.
20 Feb 2023
Review collected by a third partyWebsite easy to use especially for new customers. Quick delivery. Overall good service.
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A. A.
19 Feb 2023
Review collected by a third partyReview Updated 22/02/23: Following my original review Chantelle from Raja contacted me to confirm that the original issue was due to an internal error, and she worked with me to correct the issue and reimburse my out of pocket costs... This changed my opinion of Raja Packaging as all companies makes the odd mistake, but it's how you recover it that matters the most and they have done this to my satisfaction. I would recommend buying from Raja after this experience.. Original review.... I contacted RAJA Packaging via their website on-line chat to enquire if they sold supplies for my air cushion machine, and was given incorrect advice, together with a link to place an order (which I did). Then the order arrived it did not fit the machine and so I requested a return and refund. Firstly I was asked to send images of the product, and then when I asked for the them to cover the cost of the return shipping (as it was their mistake, not mine) I felt like I was treated poorly - they told me they would go away and check their records of the conversation, and then after more than 24 hours I had to chase them up. I eventually paid for my own courier to deliver the return to Raja, and after following this up once again, I eventually received a refund - however I am out of pocket for what was Raja packaging's mistake, not mine. This is just not good enough - I accept mistakes happen but to put the issue back to me instead of accepting their mistake is really poor.
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A. A.
18 Feb 2023
Review collected by a third partyOrdered tissue paper, arrived promptly, no problems.
Reviews displayed in chronological order
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