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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
17 Feb 2023
Review collected by a third partyProduct arrived on pallet well wrapped and protected from rain. Product arrived on time. Faultless service
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A. A.
17 Feb 2023
Review collected by a third partyI was told despatch on Monday and delivery on Tuesday, Friday now and still no goods.
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A. A.
17 Feb 2023
Review collected by a third partyGreat products and fantastic speedy delivery
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A. A.
16 Feb 2023
Review collected by a third partyExcellent serevice and delivery
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A. A.
16 Feb 2023
Review collected by a third partypart of the order was delivered elsewhere ? it took 3 phone calls to sort it out.
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A. A.
15 Feb 2023
Review collected by a third partySpeedy delivery, easy ordering and product as per images and description on website.
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A. A.
14 Feb 2023
Review collected by a third partyI ordered some large packing tubes. The ordering process was very straightforward and efficient and was delivered swiftly.
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A. A.
14 Feb 2023
Review collected by a third partyJust what I needed. Easy to order in the smaller amount I require and quick delivery.
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A. A.
13 Feb 2023
Review collected by a third partyorder online, easy, and the goods arrive the next day.
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A. A.
12 Feb 2023
Review collected by a third partyGreat range of sizes and weight of the boxes - I needed high quality, strong cardboard and you supply two and three ply, excellent. Perfect for packing heavy but delicate materials. Delivery was quick and the price excellent.
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A. A.
11 Feb 2023
Review collected by a third partySuch a brilliant service. Products always arrive quickly.
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A. A.
10 Feb 2023
Review collected by a third partygreat service as always
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A. A.
9 Feb 2023
Review collected by a third partyAlways great products at reasonable prices. Fast delivery.
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A. A.
9 Feb 2023
Review collected by a third partyOnly one of the items I ordered has been delivered. I paid for next day delivery so contacted help desk after 3 days who told me it would arrive the next day. It didn’t and I’m still waiting. Contacted customer support by email but no response. No refund of postage either.
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A. A.
8 Feb 2023
Review collected by a third partyGreat range of products at competitive prices. Customer services incredibly helpful - thank you.
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A. A.
7 Feb 2023
Review collected by a third partyPrompt, perfect product
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A. A.
6 Feb 2023
Review collected by a third partyWEBSITE IS GOOD , PRODUCT IS GOOD, PRICE IS GOOD DELIVERY IS NOT GOOD
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A. A.
3 Feb 2023
Review collected by a third partyMy order was incomplete and arrived in 2 deliveries. Not a very efficient service at a time when we all try to reduce transport cost.
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A. A.
2 Feb 2023
Review collected by a third partyFast transaction
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A. A.
2 Feb 2023
Review collected by a third partyBought a metal banding strap machine from Raja Pack, with a stated 1 day delivery however, 14 days later we recieve the product. we did talk to customer services, who shall we say sounded like we had just woken them up. we re rung 2 days ago, and the customer service was marginally better. when the customer service member finally dealt with the query, an email saying thank you for your recent purchase, 12 days? recent no where would that be recent, and obviously it is an auto generated response, and not personalised. The answer that was given, was they do not stock these items, and they come from the manafactuer. My answer would be this, had you put this fact on your website so people can see that this is not readily avaliable, quote the proper leatime then proper informed choices can be made. This led to our company waiting far to long for an item that was stated to arrive next day. please take note.
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