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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
31 May 2023
Review collected by a third partyGOOD PRODUCTS, GOOD SERVICE
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A. A.
30 May 2023
Review collected by a third partyGood choice of items and prompt delivery. One item on the order slightly damaged in transit and this was speedily collected and a replacement delivered in record time. Good customer liaisons.
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A. A.
29 May 2023
Review collected by a third partyPrice and Delivery
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A. A.
26 May 2023
Review collected by a third partyI always get 1 or 2 damage boxes in my order.
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A. A.
26 May 2023
Review collected by a third partyThe shipment arrived on time and in good condition
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A. A.
23 May 2023
Review collected by a third partyEfficient quick service items delivered no fuss a job well done Thank you
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A. A.
23 May 2023
Review collected by a third partyThe boxes were exactly as advertised, but their customer service is by far the best I've ever experienced. Even though my order wasn't very large it was really important that it arrived before a particular deadline and they got out of their way to deliver it when I needed it, keeping me up to date at all times and making sure I was a happy customer. Awesome team, great products!
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A. A.
23 May 2023
Review collected by a third partyAlways quick and efficient
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A. A.
23 May 2023
Review collected by a third partyAmazing customer service
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A. A.
22 May 2023
Review collected by a third partyPut the order in, arrived quickly, no problems
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A. A.
19 May 2023
Review collected by a third partyEasy to order, quick informed delivery, great product
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A. A.
19 May 2023
Review collected by a third partyEasy to find what I wanted on the web page - and quick service
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A. A.
18 May 2023
Review collected by a third partyItem not in stock. Still not yet received.
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A. A.
18 May 2023
Review collected by a third partyEasy to use website, fast delivery.
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A. A.
17 May 2023
Review collected by a third partyVery good packaging and prompt delivery.
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A. A.
16 May 2023
Review collected by a third partyDelivery on time
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A. A.
16 May 2023
Review collected by a third partyUsually, the service is first class, but this time, whoever packed my order folded up the tissue reams - THREE TIMES and squashed them in a box instead of packing them flat against the cartons. So the tissue is now creased and unusable. So a bit disappointed this time.
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A. A.
15 May 2023
Review collected by a third partyrecieved the wrong product
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A. A.
12 May 2023
Review collected by a third partyLots of options to choose from and quick delivery
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A. A.
11 May 2023
Review collected by a third partyI am still waiting, now a whole week after my order, to receive the items. I have sent countless emails to both raja and their absolutely useless DX deliveries partners. Zero response, zero customer support. An absolute disgrace.
Reviews displayed in chronological order
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