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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
15 Jun 2023
Review collected by a third partyEasy service, good quality Fast delivery
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A. A.
15 Jun 2023
Review collected by a third partyQuick order & Delivery
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A. A.
15 Jun 2023
Review collected by a third partyExcellent service.
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A. A.
14 Jun 2023
Review collected by a third partyTwo out of three devices for tensioning wire ties didn’t work and very poor after service. We have been long term customers and find this extremely frustrating.
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A. A.
14 Jun 2023
Review collected by a third partyeasy to order rang and advised coming direct from the supplier
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A. A.
14 Jun 2023
Review collected by a third partyThe team at Raja are always very helpful, I will always use this site first when it comes to ordering for my business, if there is something I can't find or need a different size to what they offer, Debbie my support manager will always go above and beyond to help my needs. 100% recommend.
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A. A.
14 Jun 2023
Review collected by a third partyThe Eco-Flo loose-fill bags arrived with multiple holes in the packaging, one of which had clearly lost around 15-20% of the contents within the delivery van, on route. This is mostly due to the bags themselves being insufficiently robust, but it would be worth looking at how they are being transported and/or changing the bags, for the future.
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A. A.
9 Jun 2023
Review collected by a third partyThe products are fantastic, the speed of delivery is and response to orders is excellent. However, on this occasion, a single plastic strap held the boxes (we ordered cardboard boxes) together, of the four packs three had come loose and were spread across the floor of the DX delivery van and the fourth pack the driver had walked over them to gain access to other deliveries. What was an urgent delivery was consequently rejected. This has been the first and only issue in 6 years of using Raja.
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A. A.
8 Jun 2023
Review collected by a third partyOrdered and delivered very quickly.
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A. A.
8 Jun 2023
Review collected by a third partyGood service and arrive as they said
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A. A.
7 Jun 2023
Review collected by a third partyThe items came in good time but the DX driver dumped the two damaged boxes in a corridor without notifing us and sign Rob as a receiver, Rob doesn't work here!
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A. A.
7 Jun 2023
Review collected by a third partyExcellent service, next day. Very sadly the single walled box I have is ok, but very expensive in comparison to much larger singled wall boxes. Not sure if it's tooling or imports - shame. I used the box for postage, but if you're using a smaller box to palletise then that's a different story re cost - it's all relative to your business.
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A. A.
7 Jun 2023
Review collected by a third partythe website is very easy to navigate & the prices are very reasonable, the only thing that lets you down is the couriers, most of my deliveries are damaged.
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A. A.
6 Jun 2023
Review collected by a third partyYeah spot on ordered some stuff got delivered next day what else can I say.
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A. A.
6 Jun 2023
Review collected by a third partyPurchasing was fine but I a week later we still do not have our goods , perhaps you need to review your parcel delivery company
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A. A.
5 Jun 2023
Review collected by a third partyGreat customer service, good quality product.
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A. A.
5 Jun 2023
Review collected by a third partyUseless. Avoid buying from these fools. I’ve sent them numerous messages about my order, no one has replied. My order is long overdue and now I have had to open a dispute with PayPal to get my money back.
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A. A.
3 Jun 2023
Review collected by a third partyPackage delivered on time and as per instructions. Thx.
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A. A.
31 May 2023
Review collected by a third partyProduct very good but RAJAPACK let down by a Carrier who delivered the package too late to be of any use. 4 days late. See my email requesting return and refund.
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A. A.
31 May 2023
Review collected by a third partyGreat Service and Prompt delivery
Reviews displayed in chronological order
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