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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
31 Jul 2023
Review collected by a third partyGood service and good products
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A. A.
27 Jul 2023
Review collected by a third partyEvery item I have purchased has been great quality and speedily delivered. On the one occasion I had a query about a product they got back to me quickly and resolved the issue. Would recommend.
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A. A.
26 Jul 2023
Review collected by a third partyquick delivery, product just what I wanted.
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A. A.
26 Jul 2023
Review collected by a third partyGood prices,good selection of sizes,very quick delivery
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A. A.
26 Jul 2023
Review collected by a third partyExactly what I wanted, delivered quickly.
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A. A.
26 Jul 2023
Review collected by a third partyWhat can I say about RAJA? They are amazing. We are lucky enough to have Donna and Andrei as our account managers. They are always just an email or a phone call away. They respond quickly and are always cheerful and happy to help.
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A. A.
26 Jul 2023
Review collected by a third partyReceived the packaging on time and was satisfied with the product as it fits the description. Got what I paid for, thank you
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A. A.
26 Jul 2023
Review collected by a third partyNo VAT invoice provided. It should be available to download from website.
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A. A.
26 Jul 2023
Review collected by a third partyVery good service as always.
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A. A.
24 Jul 2023
Review collected by a third partyLove the products, really great quality and the prices are competetive. But I don't understand why, in 2023, you don't provide tracking information. We can call or message to get a two-hour window, so this information is available. Every single company I buy from offers this, so it feels a bit backwards that you don't. I know most customers are based in offices or warehouses with people in all day, but small business owners based at home aren't able to sit at their desk all day to avoid missing a delivery. Please consider automatically sending a tracking link or message with the time slot.
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A. A.
24 Jul 2023
Review collected by a third partyEasy ordering. Prompt delivery
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A. A.
21 Jul 2023
Review collected by a third partyThe Brown triangular postal boxes, 60X500mm, pack of 25 were smaller than last time. More disappointingly the sticky tape that's supposed to come off is not reliable. I left the tubes packed overnight to find then unsealed and opened the next morning, which makes the whole point of these tubes pointless, as you have to tape them all around to make sure your packages won't get lost Also, I am unhappy that there isn't an option for cheaper postage, for example one that is not next-day and super expensive for those orders that are not urgent and you can save on them
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A. A.
21 Jul 2023
Review collected by a third partyAlway efficient and reliable
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A. A.
21 Jul 2023
Review collected by a third partyJust what we needed quality/weighted will be ordering more
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A. A.
20 Jul 2023
Review collected by a third partyGreat service, everything was so smooth!
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A. A.
20 Jul 2023
Review collected by a third partyOrdered the items I needed. Delivered really quickly. Competitive prices too.
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A. A.
19 Jul 2023
Review collected by a third partyVery good prompt customer service
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A. A.
18 Jul 2023
Review collected by a third partyGood products with fast delivery
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A. A.
17 Jul 2023
Review collected by a third partygreat prices, quick delivery and no problems at all.
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A. A.
17 Jul 2023
Review collected by a third partygood service
Reviews displayed in chronological order
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