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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
15 Aug 2023
Review collected by a third partyFast delivery, excellent product, definitely buy again
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A. A.
15 Aug 2023
Review collected by a third partyService was very prompt.
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A. A.
14 Aug 2023
Review collected by a third partyExcellent service
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A. A.
14 Aug 2023
Review collected by a third partyTiming! Excellence in your products and service! Thanks
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A. A.
13 Aug 2023
Review collected by a third partyIt’s a great company but the quality of these boxes which I have bought before is definitely not as good , the cardboard is thinner and they don’t fit together as well, please go back to original packaging
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A. A.
11 Aug 2023
Review collected by a third partyProduct chucked in a box with no instructions
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A. A.
11 Aug 2023
Review collected by a third partygood product delivered promptly
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A. A.
9 Aug 2023
Review collected by a third partyOrder taps online. Great service, good communication, fast delivery.
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A. A.
9 Aug 2023
Review collected by a third partyArrived on time. Driver friendly.
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A. A.
8 Aug 2023
Review collected by a third partyThe product is exactly what we wanted and it arrived on time. The customer service on the other hand leaves a lot to be desired. The payment was taken twice and has taken over 2 weeks to get sorted and has still not been refunded.
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A. A.
8 Aug 2023
Review collected by a third partyGreat service, quick dispatch, good prices as usual
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A. A.
7 Aug 2023
Review collected by a third partyOrdered some boxes and some packing to put around valuables. Only the packing was dispatched. A second e.mail confirmation did say "is now discontinued" but I did not see this until after dispatch so received some packing but no boxes to put in it! An alternative box was offered in the e.mail but it was nearly 200% more expensive! Contact should have been made prior to dispatch then I could have amended or cancelled this order. I did reply along these lines to the e.mail but haven't received a reply back or a refund as their e.mail mentioned. Disappointed and boxless.
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A. A.
7 Aug 2023
Review collected by a third partyAlways great service and promptness.
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A. A.
7 Aug 2023
Review collected by a third partyUse Raja pack a lot for my business. Always great service and competitive costings.
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A. A.
7 Aug 2023
Review collected by a third partyContext: I had an issue with the DX Delivery driver, who kept me waiting in my flat for three days while they drove around, incapable of using google maps to find my address. DX Delivery themselves are shockingly BAD in all facets and I went through hell with them. As soon as I spoke to Craig in Raja customer services, he went above and beyond to get the issue sorted, item delivered and the following return and replacement with a better size item that was needed. He put my mind at ease, called back to assure me on details and restored my faith completely. Raja - exceptional customer service DX Delivery - hell the first time, fine the second. Don’t ever try contacting them as they’re useless.
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A. A.
4 Aug 2023
Review collected by a third partyWebsite is easy and quick to use, delivery is always quick. Always a good service.
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A. A.
4 Aug 2023
Review collected by a third partyExcellent service and very quick delivery. Thanks
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A. A.
2 Aug 2023
Review collected by a third partyExcellent service
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A. A.
2 Aug 2023
Review collected by a third partywhat i ordered on time
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A. A.
2 Aug 2023
Review collected by a third partyGood quality packaging
Reviews displayed in chronological order
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