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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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J. L.
9 Nov 2024
Verified reviewExcellent service and top notch products to boot!
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P. A.
9 Nov 2024
Verified reviewEfficient service!
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S. P.
8 Nov 2024
Verified reviewEasy to order and next day delivery
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H. S.
6 Nov 2024
Verified reviewFirst class service all round
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C. W.
5 Nov 2024
Verified reviewDisappointing
Reply from RAJAPACK UK
Thank you for submitting a review for RAJA UK. We are sorry your experience of RAJA has not met your expectations. A member of our customer services team will be in touch with you over the next 2-3 days. Feel free to contact us on customerservices@rajapack.co.uk or 0800 630 03 52 in the meantime.
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P. C.
5 Nov 2024
Verified reviewExcellent products, good communications, easy to follow website and delivered on time and in full.
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S. ..
5 Nov 2024
Verified reviewRaja are very professional, courteous and helpful.
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R. D.
2 Nov 2024
Verified review...
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D. G.
2 Nov 2024
Verified reviewEasy to order, fast delivery. I would definitely recommend!
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A. A.
7 Aug 2024
Review collected by a third partyEasy to order, constant email updates about my order status and excellent after service for a damaged delivery.
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A. A.
7 Aug 2024
Review collected by a third partyIt arrived on time
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A. A.
5 Aug 2024
Review collected by a third partyNext day delivery
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A. A.
2 Aug 2024
Review collected by a third partyGreat service
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A. A.
1 Aug 2024
Review collected by a third partyProducts as per description and pictures.
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A. A.
31 Jul 2024
Review collected by a third partythe wrong parcel was delivered. After calling up to complain and report I had someone else's parcel, my one took forever to arrive.
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A. A.
30 Jul 2024
Review collected by a third partyGood range, fast turn-around
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A. A.
29 Jul 2024
Review collected by a third partyProducts arrived well-packaged and on time.
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A. A.
27 Jul 2024
Review collected by a third partyReordered the natural tissue paper for my store and it is a completely different colour and nothing like the last tissue paper I ordered in the same colour.
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A. A.
25 Jul 2024
Review collected by a third partyEasy to use website, good coms/paper-trail
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A. A.
25 Jul 2024
Review collected by a third partynext day delivery.
Reviews displayed in chronological order
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