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Review Summary
Pyrex is often described as practical and reliable, with customers praising fast delivery, easy ordering, and good customer service when something arrived damaged or broken. Several reviews also mention dishes and lids that fit well, are easy to clean, and are useful for cooking, freezing, storing, and air fryer use.
Delivery
"Excellent product. The handle makes it easy to lift it out from the air fryer. Fast delivery. Securely packaged, no excess packaging."
"I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would…"
I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would recommend to anyone.
"Good quality, and arrived quickly. The dish handles the heat really well"
Digital experience
"Very pleased with both the Pyrex Casseroles. Very well wrapped. Site easy to navigate and clear instructions."
"Easy to navigate the website, product details clearly given with costs."
"Easy to use website, quick delivery."
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A. A.
6 Feb 2023
Verified reviewFlawless experience, would make another purchase.
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A. A.
30 Jan 2023
Verified reviewHappy with the prompt service. I would buy again from Pyrex. I highly recommend their products.
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A. A.
29 Jan 2023
Verified reviewNo customer service from Pyrex. no phone number to call. I sent emails telling them the delivery problems. (I chose next day delivery) Pyrex said would reply in 3 working days - no reply at all. Main problem was DHL the couriers. Kept promising a delivery day, which failed 3 times, tracking the parcel didnt update, it was impossible to get an answer as to WHY it had not been delivered on the day specified by them, and then WHEN it would actually be delivered. Eventually, it was delivered on the fourth day and was just left on the doorstep at 20.00 at night - no ring of the bell or knock of the door. I heard footsteps on the gravel and opened the door, to find the parcel and see the van speeding off.
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A. A.
29 Jan 2023
Verified reviewI am really pleased to have found this site as it offers the best range of Pyrex equipment possible and items are at competitive prices. It also offers sales on items where the savings are truly staggering. Able to purchase what I needed at a bargain price which was fantastic. I recommended the site to my family.
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A. A.
29 Jan 2023
Verified reviewExcellent product. Love the tops
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A. A.
29 Jan 2023
Verified reviewI ordered first thing on a Monday morning and received it first thing thr following morning. Received excellent communication throughout and item arrived very well packaged. Amazing service
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A. A.
29 Jan 2023
Verified reviewFast delivery. Discount for new customers who sign up for their newsletter. Excellent first time customer experience.
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A. A.
29 Jan 2023
Verified reviewExcellent products
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A. A.
29 Jan 2023
Verified reviewVery fast delivery and the dishes are good so far. Great that I can use them for freezing as well.
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A. A.
29 Jan 2023
Verified reviewGreat products and reasonable delivery timeframes
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A. A.
28 Jan 2023
Verified reviewReceived wrong item, no reply from customer service yet. Very disappointing.
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A. A.
26 Jan 2023
Verified reviewI ordered 2 sets of lids for my Pyrex dishes and realised straight away that I had made a mistake on the size of one of the orders. I tried to modify the order but apparently once you have placed the order you can’t change it. You have to return the item and order again. The delivery charge is £5.99 and the cost of the item is £11.50 so hardly worth ordering again. If I was able to modify the order then I would not be writing this review.
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A. A.
24 Jan 2023
Verified reviewThe items I was looking for were easy to find. Excellent value for money and quick delivery
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A. A.
24 Jan 2023
Verified reviewDO NOT BUY FROM THIS COMPANY. The customer service and returns is appalling. The dishes/lids were badly packed and arrived broken. Despite sending photographic evidence they refuse to acknowledge, and I cannot get a refund or a replacement.
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A. A.
24 Jan 2023
Verified reviewThe site was easy enough to navigate, however, the goods were initially shown as "new product" but out of stock. This was slightly confusing if it's a new product, why would it be out of stock? This be shown on the website for several weeks, so you could never place an order. Sent an email to customer service, who took a couple of weeks to respond, & then in french! Eventually got a response to say the product wouldn't be in stock until early Feb'23. Over Christmas recevied another email saying product was in stock, so quickly placed the order. This was executed extremely quickly, & efficiently after what initially turned out to be a very frustrating experience.
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A. A.
24 Jan 2023
Verified reviewGood looking product delivered promptly. Not used as too big.
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A. A.
24 Jan 2023
Verified reviewQuick delivery and quality items, very pleased with everything I’ve bought from them.
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A. A.
23 Jan 2023
Verified reviewOne of the 3 items ordered was found to be chipped when the parcel was opened. I have contacted Pyrex through their web form, have received an automated acknowledgement, but have heard nothing since.
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A. A.
23 Jan 2023
Verified reviewGood oven proof products and good customer service.
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A. A.
22 Jan 2023
Verified reviewSent a mail to the company on reception of a broken item and have had no reply for close to a fortnight now.
Reviews displayed in chronological order
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