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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
15 Nov 2021
Verified reviewI needed to start four times. So, the user experience can be improved for sure.
Reply from Onepark.co
Dear client, thank you for your comment. The opinion of our clients is very important to us. We have sent you an email in order to receive more information. Thank you for trusting in Onepark.
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A. A.
15 Nov 2021
Verified reviewExcellent price and service
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A. A.
13 Nov 2021
Verified reviewWe had problems accessing the car park with the QR Code, but talked to porter and resolved the issue
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A. A.
13 Nov 2021
Verified reviewsimple, straightforward and fast.
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A. A.
13 Nov 2021
Verified reviewAll good and well, but you should make clear which time zone is used on your booking site: I have made my booking assuming local (Paris) time only to realise from my confirmation email that actually my UK time had been used … so I had cancel my booking a start a new one.
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A. A.
13 Nov 2021
Verified reviewEverything was perfect!
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A. A.
13 Nov 2021
Verified revieweasy UI, very quick and clear connection, chofer service is good.
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A. A.
13 Nov 2021
Verified reviewSimple to use and with clear pricing just wish they accepted PayPal.or other payment methods
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A. A.
11 Nov 2021
Verified reviewthe location information was not very clear. I had to drive past the entrance of the parking lot three times to locate it, despite the gps. The places and the way in the parking lot are very very! narrow. The entrance and exit were very difficult because the gate would not open. Bad information. Impossible to contact someone for assistance. I do not recommend at all!!! I preferred to take another parking lot 5 min away (Zenpark, impeccable!!!)
Reply from Onepark.co
Dear client, thank you for your comment. We are sorry to hear that you were not please with your reservation. We have sent you an email in order to receive more information. That way we can study your case. Please do not hesitate to contact us for more information.
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A. A.
10 Nov 2021
Verified reviewIt was easy to use
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A. A.
10 Nov 2021
Verified reviewVery efficient
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A. A.
10 Nov 2021
Verified reviewIt was fine
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A. A.
10 Nov 2021
Verified reviewGood so far. not parked yet so more info on return.
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A. A.
10 Nov 2021
Verified reviewVery easy to book
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A. A.
10 Nov 2021
Verified reviewWill always use!
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A. A.
10 Nov 2021
Verified reviewEvery thing easy
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A. A.
10 Nov 2021
Verified reviewAny time fast and evpedite process with high variety of offert
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A. A.
10 Nov 2021
Verified reviewFinding, booking was super easy and efficient. Saved massively by booking for 8 hours just next to Eiffel tower for just £12. Great experience.
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A. A.
10 Nov 2021
Verified reviewI happen to know this site by myself. I think the link to onepark site should be in the hotel's website.
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A. A.
10 Nov 2021
Verified reviewEasy and cheap. What else?
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