Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
18 May 2022
Verified reviewEasy to navigate
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A. A.
18 May 2022
Verified reviewExcellent app with easy booking and good prices. just don't accept AMEX
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A. A.
18 May 2022
Verified reviewFirst time used. Easy to reserve the space. Hope it’s actually available the day I arrive!
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A. A.
18 May 2022
Verified reviewThe parking is well located near the hotel that we stayed at.
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A. A.
18 May 2022
Verified reviewВсичко е супер
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A. A.
18 May 2022
Verified reviewSuper service
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A. A.
18 May 2022
Verified reviewEasy and convenient. You need a credit card only... No PayPal or other payment options available.
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A. A.
18 May 2022
Verified reviewParfait
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A. A.
18 May 2022
Verified reviewEasy and quick reservation process.
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A. A.
18 May 2022
Verified reviewGood rates and safe underground parking.
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A. A.
18 May 2022
Verified reviewno comments
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A. A.
18 May 2022
Verified reviewI don't like that I have already paid but cannot obtain a fiscal invoice until the booking is completed. For accounting purposes in my home country that is complicated.
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A. A.
18 May 2022
Verified reviewNice price for paris Need more information about the station access code especially in hotels parking
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A. A.
18 May 2022
Verified reviewSimple, no problems, easy and cheap
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A. A.
18 May 2022
Verified reviewDirections on navigation app did not lead exactly to the parking. Rest is 5/5
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A. A.
18 May 2022
Verified reviewEsay to use and covers all options. However, Onepark enforces a 24 hours no change and no cancellation policy, where the vendor via their app allows down to 3 hour no change policy. I will book with vendor direct next time.
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A. A.
18 May 2022
Verified reviewQuick and easy
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A. A.
18 May 2022
Verified reviewVery useful and easy to manage
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A. A.
18 May 2022
Verified reviewgood
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A. A.
18 May 2022
Verified revieweverything very good with onepark - the car park we used was ok and expected no more as it was the cheapest available
Reviews displayed in chronological order