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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
5 Jun 2022
Verified reviewEasy to get around on the website
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A. A.
5 Jun 2022
Verified reviewImpossible de se garer car voiture devant la place de parking..
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A. A.
5 Jun 2022
Verified reviewEverything was perfect
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A. A.
1 Jun 2022
Verified reviewA bit too many forms to fill, but good feeling overall
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A. A.
1 Jun 2022
Verified reviewIt would be great to have better details on location of the car park and how to access it. otherwise all great. tx
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A. A.
1 Jun 2022
Verified reviewQuick and clear.
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A. A.
1 Jun 2022
Verified reviewAll parking places were occupied. Defeating the purpose of using onepark. Had to park on the disabled space. Embarassing.
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry for the inconvenience this may have caused. The spots on Onepark are not being sold through a different provider. If such a situation should repeat itself, you can request assistance at the reception of the Hotel by showing your confirmation Email. Please do not hesitate to contact us for any further information.
Reply from A. A.
Yes i tried to contact you on the day and your line was busy.
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A. A.
1 Jun 2022
Verified reviewSuper effective - easy and not expensive
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A. A.
1 Jun 2022
Verified reviewWonderful carpark. Easy to find and get back to the motorway after my stay. Very reasonably priced and friendly staff.
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A. A.
1 Jun 2022
Verified reviewEasy and clear, as usual!! Useful!!
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A. A.
1 Jun 2022
Verified reviewVery fast and efficient
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A. A.
1 Jun 2022
Verified reviewEasy to use site
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A. A.
1 Jun 2022
Verified reviewExtremely useful and convenient. Help me save a lot of money on a weekly parking in Nice, France.
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A. A.
1 Jun 2022
Verified reviewEasy to navigate and select dates & times
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A. A.
31 May 2022
Verified reviewFast and professional
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A. A.
31 May 2022
Verified reviewSimple to use with a no-fuss solution for Parking at Nice International. Love it!
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A. A.
31 May 2022
Verified reviewThe parking garage is very narrow and hardly passable with larger vehicles. The parking spaces themselves are also very narrow. You don't get a card for the barrier but have to show employees the confirmation email every time you enter. For multi-day reservations more multiple entries and exits, this is very annoying. The employees do not wear uniforms and some would rather be avoided in the evening on the sidewalk. I would not park here again.
Reply from Onepark.co
Dear Julian, thank you for your comment and we are sorry to hear that you experienced difficulties at the car park. We have forwarded the information to the corresponding department who will take care of it. We additionally have sent you an email. Please do not hesitate to contact us for your next booking in order for us to help you a suitable car park.
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A. A.
31 May 2022
Verified reviewIt was easy to use the app. However, when we went to park it told us not to take a ticket - that the camera would recognize us - this was at parking by the Louvre. But it didn’t and no one answered the help button so we had to take a ticket. When we left we had to explain the problem and they let us go but it was stressful. I also sent an email to One park immediately when it happened and got an automatic reply but never anyone who said they would fix the problem.
Reply from Onepark.co
Dear Nancy, thank you for your comment. We are very sorry to hear that you had difficulties to exit the car park. We have checked in the system and it states that the corresponding department has already answered to your email. Please do not hesitate to contact us for any further questions.
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A. A.
31 May 2022
Verified review👍 good use it every time
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A. A.
31 May 2022
Verified reviewGreat ans easy service
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