Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 114 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

409 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
24 Aug 2022
Verified review
Collected and verified by Verified Reviews
I was about to lose my flight because at 2am when I arrived to the parking reserved they told me there was no place for me. Therefore I had to pay sh%$& load of money for another parking or losing my flight. Terrible partners you have or terrible communication with them. Besides, you should find me a solution or rembourse me the extra costs.
Experience from: 29 Jul 2022
A. A.
24 Aug 2022
Verified review
Collected and verified by Verified Reviews
So easy to use and worked out very well.
Experience from: 12 Aug 2022
A. A.
24 Aug 2022
Verified review
Collected and verified by Verified Reviews
Everything went smoothly and easily.
Experience from: 18 Aug 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Easy to navigate around the site and easy to see comparisons
Experience from: 9 Sept 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Easy booking, parking perfect thank`s!
Experience from: 10 Aug 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Es una pagina web muy cómoda y con buenos precios para reservar un parking cerca del aeropuerto. Normalmente aparco en hoteles con bus directo a las terminales sin ningún inconveniente.
Experience from: 8 Oct 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
very easy to surch en very good to contract the carpark you want.
Experience from: 2 Sept 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
good
Experience from: 1 Aug 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
I used another service and the parking gate would never open, and the attendant always had to call the company & confirm. But so far I've used OnePark 2x and it works great! Gate opens right away :)
Experience from: 22 Jul 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Funktioniert immer gut.
Experience from: 10 Oct 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Excellent Very easy to book
Experience from: 5 Sept 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Facile, veloce ed efficiente ... Bravi!
Experience from: 18 Sept 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
Booking is easy and service great
Experience from: 12 Aug 2022
A. A.
20 Aug 2022
Verified review
Collected and verified by Verified Reviews
The location is perfect! The only problem is once you park the car there is no clear directions for the persons to exit the basement parking. We tried the side door and ended up in the residential area of the building. We wasted at least 20 minutes just figuring out how to get out. Finally, someone entering the building via the main gate let us out. While picking up the car we had another issue: the garage's main gate wouldn't open. We located and tried all the possible switches and code scanners finally the maintenance guy from the building happened to walk in and let us out. Apart from these issues, the car was safely parked and the price is OK for the city parking. There are more expensive parking lots around.
Experience from: 7 Aug 2022
A. A.
19 Aug 2022
Verified review
Collected and verified by Verified Reviews
Very informative, easy to navigate, and quick & easy to book
Experience from: 28 Aug 2022
A. A.
19 Aug 2022
Verified review
Collected and verified by Verified Reviews
Easy to use and great location
Experience from: 8 Aug 2022
A. A.
19 Aug 2022
Verified review
Collected and verified by Verified Reviews
Payment worked only via app and online it didn't. I used different cards, which didn't work but in the app the first one worked fine. The app is not really user-friendly, because it took a while until i noticed, that I have to zoom in and press again on the parking to book it after selecting it in the search bar. The address ist wrongly written om the website.
Experience from: 11 Aug 2022
A. A.
19 Aug 2022
Verified review
Collected and verified by Verified Reviews
I would have preferred to wait until I have finished my experience with one Park before submitting my review. However so far I am pleased
Experience from: 18 Oct 2022
A. A.
17 Aug 2022
Verified review
Collected and verified by Verified Reviews
ok!
Experience from: 23 Aug 2022
A. A.
17 Aug 2022
Verified review
Collected and verified by Verified Reviews
Pre-ordering parking at a better than market rate, then exiting using your license plate number is very smooth & convenient.
Experience from: 6 Aug 2022