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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
11 Sept 2022
Verified reviewA little hard to find my way around your site, next time a lot easier.
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A. A.
11 Sept 2022
Verified reviewIt’s an easy and safe way to leave your car very close to the station! Love it 👍
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A. A.
11 Sept 2022
Verified reviewWe were very happy with the carpark. It is of course a public carpark. However, it was exceedingly clean. Our only comment would be that the opening times of the carpark varied between what was stated on the portal over which we booked and the actual times given by the carpark signage. We had wanted to exit shortly after 4 am but had to exit shortly after 4.30 am. As we didn't have any connnectiong flights etc, it wasn't a catastrophe.
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A. A.
11 Sept 2022
Verified reviewTerrible experience .Could not exit with the code .No staff present although contract states 11pm. Extreme difficulty contacting company for assistance. Eventually got out.Never again.
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A. A.
9 Sept 2022
Verified reviewGood
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A. A.
9 Sept 2022
Verified reviewHotel helped me book via website. Use of code was quick and easy gave assurance of secure parking. Only downside is the car park we stayed in only 1 entry and exit and it was tricky to negotiate getting in and out around another car.
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A. A.
9 Sept 2022
Verified reviewThe spaces are sooooooooooo small
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A. A.
9 Sept 2022
Verified reviewvery nice clean and quick booking
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A. A.
9 Sept 2022
Verified reviewno problems at all
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A. A.
9 Sept 2022
Verified reviewExcellent service
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A. A.
9 Sept 2022
Verified reviewCostly for distance to airport with no shelter
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A. A.
9 Sept 2022
Verified reviewEasy and safe.
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A. A.
9 Sept 2022
Verified reviewAll good,except it says my previous cancellation of 69.90 euros might not be reimbursed for up to10 days
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A. A.
8 Sept 2022
Verified reviewExcellent choice
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A. A.
8 Sept 2022
Verified reviewThe car park is impossible to locate. Insufficient instructions on the website. Had to park somewhere else.
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A. A.
8 Sept 2022
Verified reviewFast and straight forward online booking and later on check-in process at the car park. To retrieve the multi-entry ticket, we had to go to the counter where a very nice guy took care of it.
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A. A.
2 Sept 2022
Verified reviewI use this parking for almost half a year already. It's safe, hidden from the eyes, sun or bad weather.
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A. A.
2 Sept 2022
Verified reviewTrès bonne expérience client, tarifs exceptionnels !
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A. A.
2 Sept 2022
Verified reviewSeamless
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A. A.
2 Sept 2022
Verified reviewCouldn’t find keypad, so ended up paying to park
Reviews displayed in chronological order
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