Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

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4.3

Based on 1 114 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

409 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
8 Dec 2022
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Really safe option to store your car while on a trip in Paris. Using a code to get into the car garage it felt really safe because there is no way for strangers to get inside of the garage!
Experience from: 2 Dec 2022
A. A.
7 Dec 2022
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Parking pas accessible car travaux et une fois dans le parking après galère, pas de place disponible
Experience from: 25 Nov 2022
A. A.
7 Dec 2022
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Easy to book online. Very happy with the service.
Experience from: 28 Nov 2022
A. A.
7 Dec 2022
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paypal payment or qr code by bank
Experience from: 16 Dec 2022
A. A.
7 Dec 2022
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Ottimo servizio. Leggermente lontano a piedi dalla destinazione ma flessibilità di orario nell’uscita avendo tardato 15 minuti. Consigliato
Experience from: 26 Nov 2022
A. A.
7 Dec 2022
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Difficult
Experience from: 19 Nov 2022
A. A.
7 Dec 2022
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There was no button to modify the time despite instructions saying otherwise.
Experience from: 29 Nov 2022
A. A.
6 Dec 2022
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Easy to sign up and to book a car park! Quick and easy and the price is really competitive. That's great to be able to put the loyalty card but nothing is written on what's the purpose and if we're getting something : all Accor Live limitless. Sad to not be able to save the partner loyalty card in the profile
Experience from: 29 Nov 2022
A. A.
6 Dec 2022
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Everythink was good but i had to in return way reach a car by foot because it was sunday. beside this everythink was fine
Experience from: 24 Nov 2022
A. A.
6 Dec 2022
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Because of you i found parking which i was looking for for few hours. Would be nice to have option for more month subcsriptions :) Thanks
Experience from: 29 Nov 2022
A. A.
6 Dec 2022
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Nice clean car park, very central.
Experience from: 28 Nov 2022
A. A.
6 Dec 2022
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The parking is not 24/7 as mentioned.
Experience from: 24 Nov 2022
A. A.
3 Dec 2022
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Great Parking Service and very near to Eiffel tower
Experience from: 26 Nov 2022
A. A.
3 Dec 2022
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Easy to use app... reasonable prices and a great selection of parking spaces and prices. Used before and didn't have any issues
Experience from: 6 Dec 2022
A. A.
3 Dec 2022
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Rue bloquée par des travaux, obligé de prendre un sens interdit pour accéder au parking. Pas de place disponible dans le parking. 1h30 de perdu avec l’attribution d’un nouveau parking. Traitement par le personnel correct mais politique de service client nulle, 5€ de dédommagement (sur le prochain stationnement !!!!) pour toute la galère.
Experience from: 25 Nov 2022
A. A.
3 Dec 2022
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Great location and price. Thank you
Experience from: 22 Nov 2022
A. A.
3 Dec 2022
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Me costó mucho trabajo encontrar la entrada.
Experience from: 23 Nov 2022
A. A.
3 Dec 2022
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Quick and Easy!
Experience from: 2 Dec 2022
A. A.
1 Dec 2022
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Easy to set il and reasonable costs
Experience from: 22 Nov 2022
A. A.
1 Dec 2022
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We have used one park on several occasions and always perfect service from start to finish highly recommend
Experience from: 16 Dec 2022