Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 114 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

409 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Easy to book, especially nice to have an option with car plate
Experience from: 19 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
All details saved from previous bookings so only took a couple of minutes
Experience from: 18 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
vous devez également accorder 10% de réduction pour Noel
Experience from: 20 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
everything is good
Experience from: 10 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
really good! found a slot available just in 1 minute in Paris is never easy Then due to some constraints, we had to check out the slot later than expected but no need to pay time overdue.
Experience from: 4 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
The booking was easy. Confirmation was quick. But the instructions to enter the car park are not clear. It was guess work. Tell people to take a ticket on arrival and it needs to go into the next barrier before you use the passcode. No info provided.
Experience from: 4 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Very easy to use and flexible app.
Experience from: 9 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
very good location
Experience from: 9 Jan 2023
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
It was so easy and stress free made our trip so much easier
Experience from: 6 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Easy and quick
Experience from: 23 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Lack of instructions and how to exit facility we're not provided.
Experience from: 2 Dec 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Customer service response super quickly. My question war resolved within several working hours. Good job, guys!
Experience from: 30 Nov 2022
A. A.
15 Dec 2022
Verified review
Collected and verified by Verified Reviews
Great service!
Experience from: 3 Jan 2023
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
Semice e veloce lo consiglio a tutti!
Experience from: 9 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
It was a very fast procedure.
Experience from: 3 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
Booked within minutes. I’m satisfied!
Experience from: 9 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
Quick and clear
Experience from: 2 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
The link to the T&Cs is to close to the tick box to accept them. So instead of ticking the box it took me to another page and I had to start my booking again. Also an error popped up when confirming my credit card payment. This meant I had to renter the card details again
Experience from: 2 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
Accessible, easy to book, excellent price.
Experience from: 1 Dec 2022
A. A.
8 Dec 2022
Verified review
Collected and verified by Verified Reviews
Easy to book and a considerable reduction from the on the day price. However, despite recognising the registration on entry, on exit a further 82 euros was demanded. Eventually got through on the intercom and the barrier was opened.
Experience from: 2 Dec 2022