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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
1 Dec 2022
Verified reviewConfusing and contraddicting instructions to access garage; refused to help when pointed out the issue.
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A. A.
26 Nov 2022
Verified reviewYou look for parking in Cologne and somehow parking in Granada, Spain shows up
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A. A.
26 Nov 2022
Verified reviewOverall a good experience.
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A. A.
26 Nov 2022
Verified reviewWorks perfect. From selection, to booking, to confirmation. Expecting the parking to work smoothly, too. PayPal would be nice.
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A. A.
26 Nov 2022
Verified reviewThe booking process was clear and quick
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A. A.
26 Nov 2022
Verified reviewExcellent as always
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A. A.
26 Nov 2022
Verified reviewEasy booking, easy check-in/check-out, super clean bathrooms in the garge. Large parking spaces and working elevator. Easy access to the city center.
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A. A.
26 Nov 2022
Verified reviewthere was a worry about security at carcassone as all gates were left open and unsupervised
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A. A.
26 Nov 2022
Verified reviewAll fine
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A. A.
26 Nov 2022
Verified reviewEasy
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A. A.
26 Nov 2022
Verified reviewYou need to make it clear to customers when they pay that a QR code will arrive in their email....this is not mentioned.....otherwise, no one knows how they will enter the parking facility.
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A. A.
26 Nov 2022
Verified reviewSite is super easy to use.
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A. A.
26 Nov 2022
Verified reviewMy experience with Onepark at Carcassonne airport has always been excellent and hassle free
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A. A.
26 Nov 2022
Verified reviewWebsite very easy to use
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A. A.
24 Nov 2022
Verified reviewEasy to book and instant confirmation
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A. A.
24 Nov 2022
Verified reviewit was very quick.
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A. A.
24 Nov 2022
Verified reviewOK 88888888
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A. A.
24 Nov 2022
Verified reviewThe problem I had was with the pin code machine at the airport both on arrival and departure. It took several attempts for the code to be accepted. Mechanical problem with the machine?
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A. A.
24 Nov 2022
Verified reviewPlate not recognized. Takes a long time to go out the carpark
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A. A.
21 Nov 2022
Verified reviewI have used this service more than 25 times this year. Never had an issue. Friendly staff and great service
Reviews displayed in chronological order
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