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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
30 Mar 2023
Verified reviewHard to find the way out of the car park
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A. A.
30 Mar 2023
Verified reviewSimple to navigate and contained all the information needed
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A. A.
30 Mar 2023
Verified reviewVery pleased so have booked you again
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A. A.
30 Mar 2023
Verified revieweasy,clear
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A. A.
30 Mar 2023
Verified reviewExcelente !!
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A. A.
30 Mar 2023
Verified reviewReally hard to book for a rental car, due to the rego number requreiment! With a rental we book before we know the car rego, so must change to capark booking before we park - which is hard!
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A. A.
28 Mar 2023
Verified reviewgreat choice.
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A. A.
28 Mar 2023
Verified reviewEasy to use
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A. A.
28 Mar 2023
Verified reviewI made my booking online from Australia. I needed to message for help creating an account. I was very impressed with the prompt reply and assistance, which made the whole process very easy.
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A. A.
28 Mar 2023
Verified reviewGreat
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A. A.
28 Mar 2023
Verified reviewParking was easy and simple! Great service
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A. A.
28 Mar 2023
Verified reviewNo navette even though I was assured when booking that it ran frequently.
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A. A.
21 Mar 2023
Verified reviewEfficient service. Easy to make the reservation. No surprise when arriving or leaving the parking area.
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A. A.
21 Mar 2023
Verified reviewGreat!
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A. A.
20 Mar 2023
Verified reviewExcellent location for Calais Train Station for our onward journey to Paris. Easy to find and park. Thank you.
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A. A.
19 Mar 2023
Verified reviewEasy to use app, reliable.
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A. A.
19 Mar 2023
Verified reviewGreat
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A. A.
19 Mar 2023
Verified reviewWebsite easy to use to make, alter or cancel bookings.
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A. A.
18 Mar 2023
Verified reviewI was unable to change the time after payment and it cancelled rather than edited. So had to pay again and await a refund. 24 hour times would be helpful
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A. A.
17 Mar 2023
Verified reviewStill can't save the loyalty card program, I have to find it and then add it manually each time. and I don't know if actually I'm getting points.
Reviews displayed in chronological order
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