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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
4 Apr 2023
Verified reviewTodo bien.
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A. A.
4 Apr 2023
Verified reviewOriginal booking was in error. But onepark rectified the problem and I was able to rebook without a problem. I will book again on my travels throughout Europe.
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A. A.
2 Apr 2023
Verified reviewDouble check times - I thought I had put in 4.45 AM but it went to 4.45 PM arrival time - luckily I saw when printing out ticket so was an easy process to amend booking - however pay again and await refund
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A. A.
2 Apr 2023
Verified reviewStraight forward and easy to follow process.
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A. A.
1 Apr 2023
Verified reviewEasy to reserve on line.The facilities are extremely clean, and centrally located. Not ideal for a medium or large size car but I always find available parking on lower level where I can take my time to park. Very safe parking which I highly recommend!
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A. A.
1 Apr 2023
Verified reviewVery easy to find parking and book. I haven't used the parking yet but the website was excellent with pricing and ease of use.
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A. A.
31 Mar 2023
Verified reviewUser friendly booking, so important!!
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A. A.
31 Mar 2023
Verified reviewI am still waiting for email confirmation of my amended booking. The original was cancelled.
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A. A.
31 Mar 2023
Verified reviewWorks as expected
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A. A.
31 Mar 2023
Verified reviewVery quick and simple order process
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A. A.
31 Mar 2023
Verified reviewService is quick, easy to use and very clear information is provided.
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A. A.
31 Mar 2023
Verified reviewVery helpful contact centre
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A. A.
31 Mar 2023
Verified reviewEasy walk from airport carpark Lavage du Sud
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A. A.
31 Mar 2023
Verified reviewFast, efficient response in modifying my booking for me. Very helpful.
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A. A.
31 Mar 2023
Verified reviewExcellent easy to navigate website, clear and precise pricing easy to chose and book
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A. A.
31 Mar 2023
Verified reviewPerfect
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A. A.
31 Mar 2023
Verified reviewAll ok
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A. A.
31 Mar 2023
Verified reviewThis was one of the most stress free rental experiences I have ever had. I never felt like I was being taken advantage of. It was quite late in the evening and everyone had a smile on their face and were very kind despite my poor French skills!
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A. A.
31 Mar 2023
Verified reviewEverything was fine. Close to the city center, communicarion with call center regarding prapaid stay smooth.
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A. A.
31 Mar 2023
Verified reviewMy queries for a refund were partially answered. Bike-only parking and car parking should be distinct to prevent confusion during hasty booking.
Reviews displayed in chronological order
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