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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
10 Jun 2023
Verified reviewI had an extremely bad experience, when I reached to the parking and tried to scan the QR code which I received when I paid and reserved a parking in advance but it didn’t work so I rang the bell to ask for help just like what the instructions said and the worker answered and told me to take a ticket and park with no further details, so I had to pay for my parking even though I already paid in advance which means I paid twice / double the price because the QR code is not working and no any details is given! Extremely bad experience and I will never park here again.
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A. A.
10 Jun 2023
Verified reviewEasy to find parking close to my hotel.
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A. A.
10 Jun 2023
Verified reviewLove it. It keeps things simple.
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A. A.
8 Jun 2023
Verified reviewIt is a great application to book long term parking. My concern is that for San Sebastian there is only one offer at reasonable price.
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A. A.
8 Jun 2023
Verified reviewI think finding the site was very easy. I wish though a google link was rather provided in the confirmation that leads you to the map right away when needed. I thought the process of entering and exiting the vehicle was absolutely smooth. I rather wish though that the urine smell could be somehow managed. It stinks so much that the smell sticks to the contents of the car after a few hours and hard to get rid off.
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A. A.
8 Jun 2023
Verified review---
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A. A.
8 Jun 2023
Verified reviewVery easy process and able to see all options on an interactive map
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A. A.
8 Jun 2023
Verified reviewVery good
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A. A.
8 Jun 2023
Verified reviewWonky website and weird European directions. But the parking was secure and safe. Small spots but super clean.
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A. A.
8 Jun 2023
Verified revieweasy and good prices!
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A. A.
8 Jun 2023
Verified reviewEasy
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A. A.
7 Jun 2023
Verified reviewI wasn't impressed when I found if I had landed there and paid on arrival I would have got it a lot cheaper. There is an offer on of £14.00 a day. I was informed by the hotel I would get a better rate if I booked via their recommendation. Not the case Bit disappointed.
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A. A.
7 Jun 2023
Verified reviewAs always, so easy to navigate and straightforward to use. Highly recommend.
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A. A.
5 Jun 2023
Verified reviewGreat!
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A. A.
5 Jun 2023
Verified reviewthanks ! already booked next visit
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A. A.
5 Jun 2023
Verified reviewIf I am going to rent a car, I can't give you the car model and a plate number, you should have an option that supports that.
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A. A.
5 Jun 2023
Verified reviewBaad
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A. A.
5 Jun 2023
Verified reviewI like the easiness to book online before I arrive at my destination.
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A. A.
5 Jun 2023
Verified reviewGood parking spot, and close to the Eiffel Tower, and hotels around
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A. A.
5 Jun 2023
Verified reviewsame as always
Reviews displayed in chronological order
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